Systems Administrator (Tier 2 Level 1) - Active TS/SCI Clearance With Full Scope Polygraph Required
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Role details
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Job description
We are seeking a Tier 2 Level 1 Systems Administrator to join our team in Annapolis Junction, MD. This role is responsible for supporting, maintaining, and optimizing server infrastructure, operating systems, and key software applications within a secure enterprise environment. The successful candidate will handle escalated technical issues, perform patch management and system configurations, uphold strict security controls, and collaborate on cross-functional IT projects., System Administration & Maintenance Monitor, manage, and maintain enterprise servers, operating systems, and core business applications. Apply patches, updates, and configuration changes in compliance with change management policies. Perform routine system health checks, capacity planning, and performance tuning. User Support & Troubleshooting Provide advanced technical support for issues escalated from help desk/Tier 1 teams. Diagnose and resolve complex system, application, and network-related problems. Assist with user account management, permissions, and access controls. Implementation & Configuration Install, configure, and deploy new systems, hardware, applications, and tools. Assist in system upgrades, migrations, and software integrations. Document system configurations, procedures, and operational standards. Security & Compliance Ensure all systems adhere to organizational security policies and federal guidelines. Implement and monitor security controls, including antivirus, endpoint protection, firewalls, and access management. Participate in audits, risk assessments, and vulnerability remediation tasks. Monitoring & Reporting Use enterprise monitoring tools to track system performance, availability, and capacity. Respond to alerts, incidents, and outages, performing root cause analysis and corrective actions. Prepare routine reports on system health, incidents, and infrastructure improvements for management. Collaboration & Process Improvement Collaborate with network, security, application, and help desk teams on cross-functional initiatives and projects. Contribute to the continuous development and refinement of IT processes, standards, and documentation. Provide input on technology selection and system architecture improvements.
Requirements
Clearance: Active TS/SCI security clearance with a current Polygraph is required., High School Diploma / GED with 10+ years of relevant IT/systems administration experience; OR Bachelor’s Degree in IT, Computer Science, or related field with 5+ years of relevant experience. Certifications (Must hold at least one IAT Level 1 compliant certification): CompTIA A+ CE CompTIA Network+ CE Technical Proficiencies: Hardware maintenance and troubleshooting Remote Desktop & Remote Assistance software Server & OS Administration (Windows / Linux) Security management (endpoint protection, firewalls, access controls)
Benefits & conditions
Salary Range: $84,000 - $100,000 per year (commensurate with skills, experience, and contractual guidelines). Comprehensive Healthcare: Medical, Dental, and Vision coverage options. Financial Protection: Basic Life Insurance and Short/Long-Term Disability Insurance. Time Off: Paid Holidays, Paid Time Off (PTO), and Paid Parental Leave. Retirement Planning: 401(k) plan with company matching contributions. Professional Growth: Tuition reimbursement and professional development support.
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