IT/AI Integration Specialist
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Role details
Tech stack
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Job description
- Connect and automate our systems, including Counterpoint (POS), GoHighLevel, Zoho, Microsoft 365, QuickBooks, and Shopify
- Learn and take ownership of our GoHighLevel CRM: pipelines, workflows, automations, forms, and lead routing for both Total Offroad & More and Total Appearance
- Integrate GoHighLevel with our other systems using APIs, webhooks, and n8n
- Build AI-driven customer follow-up, including automated texts and emails, lead nurturing, and appointment booking
- Build and maintain automated workflows in n8n, such as our sales and gross-profit reporting
- Develop and support internal tools, including our vehicle check-in app and dealer photo app
- Use AI tools (Claude, LLM APIs) to automate reporting, quoting, and day-to-day tasks
- Provide IT support for the corporate office and store locations for both companies
- Train store managers and sales staff on the CRM and the tools you build
- Document everything you build so the business never depends on one person, * You report directly to the owner, so decisions happen fast
- Room to grow as we expand automation and AI across the company
- [Add benefits: health insurance, PTO, 401(k), etc.]
Requirements
- At least 2 years of hands-on experience in IT, systems integration, or automation
- Experience with API and webhook integrations
- Working knowledge of SQL
- A scripting language, such as Python or JavaScript
- Hands-on experience building workflows in n8n
- Experience working with Supabase (database, auth, APIs)
- Experience with at least one CRM (HubSpot, Salesforce, Zoho, or similar)
- Ability to learn new platforms quickly and teach yourself from documentation and tutorials
- Clear communication with non-technical people
Nice to Have
- GoHighLevel experience or HighLevel certification
- Counterpoint or other POS system experience
- Experience with LLM/AI tools and APIs
- Marketing automation background (email/SMS campaigns, funnels)
Benefits & conditions
Work samples can include screenshots, a GitHub link, a portfolio, or a short write-up of an automation, integration, or CRM build you did. Tell us what problem it solved and how you built it.
Pay: $55,000.00 - $80,000.00 per year, * 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Retirement plan
About the company
This role supports two sister companies. Total Offroad & More is a growing automotive aftermarket company with about 30 locations across multiple states, doing truck accessories, lift kits, window tint, spray-in bedliners, and paint protection film. Total Appearance focuses on retail, commercial, and dealership work, including commercial vehicle upfitting for dealerships and fleets.
We’re investing heavily in automation and AI to run the business smarter, from how we follow up on leads to how we report on sales. We need someone on-site who can connect our systems across both companies, build tools that our stores actually use, and keep everything running., If you’ve worked with CRMs and automation tools, we’ll get you up to speed on GoHighLevel. We care more about how fast you learn than what you already know.
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