Application Analyst for OSF Medical Group

POSITION SUMMARY: The OSFMG Application Analyst is responsible for working closely with business operations to implement and enhance technology solutions that support OSFMG services. As the subject matter expert for key applications, the Analyst oversees the full implementation lifecycle, ensuring systems are optimized to meet operational needs. This includes evaluating, designing, configuring, and troubleshooting software applications to ensure seamless integration and performance. The Analyst will conduct regular data pulls and transform raw data into clear, actionable formats for monthly reporting and operational decision-making. They collaborate with stakeholders across departments, vendors, and translate complex technical concepts into practical insights for operational teams. Additional responsibilities include maintaining Epic scheduling templates by medical specialty, coordinating template updates and change requests, and ensuring scheduling systems are configured accurately. The Analyst also develops documentation for system design, testing, and training, and supports ongoing education by attending vendor-specified classes. Throughout all responsibilities, the Analyst maintains a strong focus on operational expectations and service quality across the organization.

REQUIRED QUALIFICATIONS: Education: High School Diploma/ GED Experience: 3 years’ experience in information technology or healthcare OR Associates and 1 year experience in information technology or healthcare License/Certification: EPIC Cadence Scheduling Certification within 60 days of hire Other Skills/ Knowledge: Excellent interpersonal and communication skills. Solid computer skills, including proficiency with Microsoft software. Strong analytical and problem-solving skills, with the ability to be detail oriented. PREFERRED QUALIFICATIONS: Education: Bachelor’s degree in business administration, computer science, healthcare or other related field Experience: Previous work-related experience in healthcare industry. Experience with medical group operations and technologies. OSF HealthCare is an Equal Opportunity Employer.

Expected pay for this position is $29.36 - $34.55/hour. Actual pay will be determined by experience, skills and internal equity. This is a Salaried position.