APMM Engineer

This team provides end-to-end performance management for some of the Federal Reserve’s most critical applications supporting Retail Payments (ACH and Check processing). Team members act as trusted advisors to their assigned Business Domain Groups (BDGs), owning performance monitoring, capacity planning, troubleshooting, and optimization efforts.

This is a highly specialized Level 3/4 team, often engaged during major performance incidents and working closely with Product Offices, infrastructure teams, and vendors to resolve complex issues. Key Responsibilities

• Monitor and analyze application, infrastructure, and system performance.
• Perform deep-dive root cause analysis of performance issues.
• Support capacity planning and demand forecasting initiatives, including growth associated with services such as FedNow.
• Partner with infrastructure teams during upgrades, patches, and modernization efforts to assess performance impacts.
• Manage performance health for a portfolio of critical business applications.

• Develop scripts and automation to analyze performance data and improve operational efficiency., * Partner with the development teams to optimize transactional performance characteristics (response time and throughput) in both development and performance testing environments to establish predictive performance baselines.

• Work with the extended teams to optimize system infrastructure and tune OS, platforms, databases to support targeted application performance goals and objectives.

• Accountable for the resolution of immediate and longer term performance issues. This includes the complete analysis of perceived performance problems carried through to the quantifiable identification of the root-cause in a multi-tiered environment.

• Proactively produce and analyze performance reports, incidents, threshold warnings and crossings and produce and follow through on recommendations for change.

• Communicate with and influence personnel from a wide range of backgrounds, which may include: engineering, software development, operational and tools support, and business partners.

• Facilitate the effective communications with middle to senior management regarding current issues and long term approaches and plans.

• Enterprise application performance management experience.
• Strong expertise with Dynatrace (preferred).
• Experience troubleshooting performance across:
• AIX and/or Linux
• SAN Storage
• Networking/IP traffic
• GPFS (Spectrum Scale)
• Understanding of how operating systems interact with storage and infrastructure components.
• Experience with capacity planning and performance tuning.
• Scripting experience using Python, Perl, or similar languages.

Preferred Experience

• Dynatrace, New Relic, or AppDynamics.
• SAN storage performance analysis.
• Kernel tracing and low-level performance diagnostics.
• Performance engineering in large-scale enterprise environments.

The individual who is knowledgeable in application development and performance monitoring with expertise in the primary technologies such as .NET development, IIS, Java, and DB while optional tools include (Dynatrace, Best/1, or NetScout) and familiar with a virtualized server environments (e.g AIX, RHEL, VMWare, Windows) and SAN Storage Fabrics.

The individual must be possess senior level analytical skills with the ability to identify existing and forecast performance bottlenecks, and individually or leading subject matter teams to provide resolution to immediate and long term problems., * Generally requires a minimum of 6 to 9+ years of application development or infrastructure performance experience.

• Experience with performance tuning as it relates to application performance (.NET or Java) or infrastructure performance.

• Experience with OS level monitoring tools (e.g. Perfmon, SAR, NMON).

• Experience in Virtualization Systems Tuning (LPAR/WPAR and VMWare/KVM).

Working Knowledge:

• AIX / RHEL and SAN Storage Fabrics

• Web technologies (e.g. WebSphere, IIS, Cold Fusion, WebLogic, Apache).

• Experience with Dynatrace, Netscout and/or Splunk

• Network and storage performance

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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