Bilingual IT Support Specialist

HIRING IMMEDIATELY: BILINGUAL IT SUPPORT SPECIALIST IN HIALEAH, FLORIDA Accurate Personnel is hiring for a Bilingual IT Support Specialist to join our client in Hialeah, FL. This individual will be responsible for maintaining the organization’s computer system, networks, and hardware. The ideal candidate will provide technical support, troubleshooting issues, and assisting employees with technology-related needs. Apply today to kick-start your career! Pay, Schedule, and Location

• Ranging from $28 - $30/hour, paid weekly
• Excellent benefits: Medical, Dental, and Vision

• Monday - Friday

  8 am - 5 pm

• Located in Hialeah, FL, * Installing and configuring computer hardware, software, systems, networks, printers, scanners, mobile phones, among other IT devices
• Monitoring and maintaining computer systems and networks, including backups, and other IT devices such as security cameras, alarms, access control, UPS, etc.
• Responding in a timely manner to service issues and requests
• Providing technical support and training across the company (including MPA)
• Setting up accounts for new users
• Create user guides and manuals and provide training to staff on new systems
• Purchasing efficient and cost-effective technological equipment and software
• Repairing and replacing equipment as necessary
• Keeping abreast of technology trends and development, and testing new technology
• Devising and establishing IT policies and systems to implement and maintain security controls
• Planning and overseeing projects by coordinating with developers to build and implement technology solutions (e.g., Net at Work, ScanForce, SPS, ASCI, AI)
• Communicating with all departments to understand their requirements
• Revising existing systems and suggesting improvements
• Designing efficient IT systems to meet business and technology needs
• Support cybersecurity efforts, including antivirus and data protection measures
• Inventory Management for IT related devices
• Other IT related projects and/or tasks as Management requests within reason
• Assist in deploying and maintaining AI-based applications or integrations
• Analyze system data using AI tools to identify trends, issues and optimization opportunities
• Respond to requests and inquiries from our headquarters, in Japan

• BS/BA in Information Technology or Computer Science is preferred, (or equivalent
• experience)
• Two or more years of experience in IT support, systems administration, or similar role
• Proficiency in computer hardware, software, networking and troubleshooting.
• Fluent in English and Spanish
• Experience in project management and website development
• Familiarity with data analysis, APIs and System integrations., AI tools
• Excellent organizational and coordination abilities
• Understanding of TCP/IP protocols and LAN/WAN configuration
• Certification (CompTIA Network+, CompTIA Security+ etc.) is a plus
• Excellent communication, analytical and problem-solving skills