Network Technician - Consultant

The State of South Carolina is seeking an experienced Network Technician - Consultant to support and enhance the agency’s facilities and network documentation efforts. This position reports directly to the Senior Network Architect and will play a key role in maintaining and optimizing the agency’s infrastructure, while also contributing to a dashboard-driven view of assets and facilities., * Install and implement LAN and wireless infrastructure, including switches, cabling, access points, and related components.

• Troubleshoot and resolve moderately complex network issues and implement preventive measures.
• Monitor, analyze, and optimize network performance.
• Document incident resolution paths and maintain technical documentation and SOPs.
• Support network hardware design, configuration, and infrastructure planning.
• Maintain and update a complete network equipment inventory and assist with lifecycle management.
• Research and evaluate new networking technologies; provide recommendations for integration.

Facilities & Dashboard Support

• Collaborate with Facilities and Finance teams to update the master inventory of DSS locations, including:
• Property ownership, address, county, square footage, network bandwidth, parking, access control systems, cost, and staffing data.
• Work with Facilities and IT teams to update floor plans and system inventories.
• Add workstation and equipment placement details to office floorplans (PDF/CAD).
• Develop and maintain a centralized dashboard (in collaboration with DTS staff) that:
• Displays facility and system data.
• Links to floorplans and CAD files.
• Integrates DSS personnel counts, network components, and infrastructure data.
• Ensure all facility and asset data are well-documented and easily reportable.

Project-Based Activities

• Perform physical audits and cleanup of network closets, ensuring labeling and organization per industry standards.
• Update and maintain CAD/PDF “as-built” network diagrams, including cable pathways, patch panels, and rack layouts across 68 DSS office locations.
• Conduct on-site cellular signal assessments using SIM-based tools to support SD-WAN carrier selection., * Network closet audit reports with before/after photos and patch documentation.
• Updated floorplans and network layouts for all 68 offices.
• Monthly summary reports detailing activities, hours, and progress.
• SOPs for patching and network closet standards.
• Fully implemented facility dashboard with up-to-date data.

• SLED (State of SC Law Enforcement Division) Check
• SCDSS Central Registry Check
• E-Verify Certification (to be submitted by vendor)
• 10-Year Motor Vehicle Record
• Credit Check
• Criminal Record Check, (Ranked in order of importance)
• Solid understanding of data network services and communications.
• Strong knowledge of data network design, equipment configuration, and connectivity.
• Proficiency with office automation systems, information processing operations, fiber optics, and microcomputer hardware/software.
• Competence in computer system analysis, design, testing, debugging, and maintenance techniques.
• Ability to create and present both technical and non-technical documentation and reports clearly and concisely., * Advanced knowledge of network configurations, protocols, and troubleshooting.
• Skilled in cable management, patch panels, and fiber optic maintenance.
• Strong documentation skills for configurations, procedures, and incident tracking.
• Familiarity with wireless infrastructure, cloud networking (SD-WAN, Azure), and VoIP systems., * Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Equivalent experience may be substituted on a year-for-year basis.

Certifications

• Not required, but industry certifications (e.g., CompTIA Network+, CCNA) are preferred.

Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.