VTC and Meeting Room Systems Specialist (Cisco, Extron, Televic) for NATO with security clearance

A multinational defence organisation in Mons runs a large estate of videoconferencing infrastructure and meeting room systems, and needs a hands-on AV specialist to deliver new installations, keep the back-end healthy and patched, and steadily raise the quality of the service.

What you would be doing

• Delivering new AV and videoconferencing installations for customer projects, from room layouts and implementation plans to the documentation needed for accreditation
• Patching and upgrading back-end systems and room devices to approved vendor releases with little or no downtime
• Administering and maintaining the back-end and front-end as the subject matter expert
• Improving monitoring and maintenance so problems are caught before users notice them
• Proposing service improvements that cut the need for support calls

• At least 3 years with HP/Poly and Pexip videoconferencing, including Poly Clariti Core/Edge, Clariti Manager and Pexip back-end infrastructure
• At least 3 years managing AV room systems: Poly and Cisco codecs, Poly and Panasonic cameras, Epson projectors, NEC monitors, Crestron and Extron control and video matrices, Televic microphones and video walls
• Around 2 years integrating communication systems with Active Directory and PKI, especially on Cisco products
• Experience with monitoring platforms such as nGeniusOne, CA Performance Management or CA Spectrum, and with Splunk log analysis
• Solid basic network troubleshooting, including boundary protection devices