IT Field Operations Lead
GovCIO
Herndon, VA, United States
13 days ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on find.jobs
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Compensation
$135,000.0 - $160,000.0
Working hours
Regular working hours
Job source
Tech stack
Network Architecture
Systems Integration
Job description
Leads IT field support operations at TSA Freedom Center and Site W locations in classified settings. Directs help desk, deskside support, operations and maintenance, staffing, infrastructure readiness, and support for government events and exercises., * Lead IT support operations at Freedom Center and Site W.
- Set goals and plans for major IT field support services in classified environments.
- Direct field support activities, staffing, methods, and technical delivery.
- Coordinate on-site support coverage, escalation, help desk, and deskside services.
- Oversee Web
- EOC user support, operations and maintenance, and DSRN teams.
- Perform touch labor, system integration, cabling, troubleshooting, and event support.
Requirements
- IT field services management
- Classified IT support operations
- Desktop and deskside support
- Mobility support
- IT deployment services
- IT asset management and inventory
- Video conferencing and audiovisual operations and maintenance
- Copper and fiber cabling
- Network infrastructure maintenance
- IT service staffing and escalation
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on find.jobs
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this role…