Director of Information Technology (2026-2027)

The Director of Information Technology is a working director responsible for the leadership, reliability, security, and continuous improvement of Pinnacle Charter School’s technology environment. This position combines strategic planning and staff supervision with hands-on technical work, including complex troubleshooting, system administration, technology projects, and response to critical incidents. The Director works alongside a small IT team to deliver responsive support to students, educators, and school operations.

Reporting to the Chief Finance and Operations Officer, the Director oversees infrastructure, cybersecurity, technology support, student assessment readiness, technology assets, budgeting, vendors, and long-term planning. The Director collaborates closely with instructional and operational leaders to ensure technology supports the school’s mission.

Reporting Relationships:

Reports to: Chief Finance and Operations Officer

Direct Reports: Systems & Network Administrator and IT Support & Device Specialist, Leadership & IT Operations:

• Lead, supervise, coach, and evaluate IT employees; establish department priorities, service expectations, and a responsive, customer-focused culture.
• Oversee the three-tier support process, ticket prioritization, escalations, coverage, and service performance; communicate timely updates during significant outages.
• Provide hands-on technical support and troubleshooting across systems and end-user technology as needed, particularly during incidents, complex escalations, and periods of high demand.
• Advise the Chief Finance and Operations Officer and school leaders on technology needs, risks, investments, and operational decisions.

Infrastructure, Systems & Technical Support:

• Oversee and actively support network and wireless infrastructure, internet connectivity, firewalls, switches, cloud services, Google Workspace, identity and access systems, and related enterprise technology.
• Ensure systems are monitored, maintained, patched, documented, and supported; lead or assist with complex diagnostics, infrastructure improvements, and major implementations.
• Coordinate technical work with staff and vendors while maintaining secure administrative access and appropriate system configurations.
• Promote a service-oriented culture focused on responsiveness, professionalism, communication, and problem resolution.

Cybersecurity, Data Privacy & Business Continuity:

• Lead cybersecurity safeguards, access controls, multifactor authentication, endpoint protection, content filtering, vulnerability management, and incident-response procedures.
• Oversee backups, recovery testing, disaster-recovery planning, and technology response to outages or security incidents; communicate with affected departments and leadership.
• Support applicable student-data privacy and internet-safety requirements, including the Family Educational Rights and Privacy Act (FERPA) and Children’s Internet Protection Act (CIPA), in collaboration with appropriate leaders.

Student Assessment & Instructional Technology:

• Partner with academic leaders and assessment coordinators to plan technology readiness for state and school wide testing,
• Ensure testing devices, secure browsers, platforms, network capacity, connectivity, authentication, charging, and spare equipment are prepared and verified before assessments.
• Coordinate rapid-response technical coverage and contingency procedures during testing and address lessons learned afterward.

Technology Assets, Budget & Vendor Management:

• Oversee accurate inventories and the lifecycle of student, employee, classroom, and infrastructure technology, including purchasing, deployment, repair, replacement, and disposal.
• Develop and manage the annual IT budget and multi-year technology replacement forecasts; evaluate purchases for cost, security, compatibility, and supportability.
• Manage technology vendors, licensing, contracts, renewals, and specialized external support; follow Pinnacle’s procurement and financial policies.

Documentation, Planning & Continuous Improvement:

• Maintain current documentation of critical systems, network configurations, administrative access, equipment, vendors, procedures, and recovery information.
• Develop and update technology policies, operating procedures, service standards, and a three- to five-year technology plan aligned with instructional and operational priorities.
• Use service trends, system performance, risk assessments, and staff feedback to improve technology reliability, communication, and support.

• Bachelor’s degree in information technology, computer science, information systems, cybersecurity, business technology, or a related field, or an equivalent combination of relevant education, professional certifications, and progressively responsible technology experience.
• Minimum 8 years of information technology experience, with at least 5 years in a supervisory role.
• Demonstrated experience supporting or overseeing network infrastructure, enterprise systems, cloud services, identity and access management, cybersecurity, and end-user technology.
• Demonstrated experience leading technology projects or initiatives.
• Experience supervising employees, leading technical teams, or providing significant technical leadership.
• Strong understanding of cybersecurity principles, access controls, backup and recovery, endpoint management, and technology risk management.
• Demonstrated ability to communicate technical information effectively to nontechnical audiences.

Preferred Education and Experience:

• Experience leading information technology in a K-12, higher education, governmental, nonprofit, or similarly complex multi-user environment.
• Experience building, restructuring, insourcing, or significantly transforming an Information Technology function.
• Experience leading technology transitions between managed service providers and internal IT teams.
• Experience conducting technology environment assessments and developing transition or remediation plans.
• Demonstrated experience developing IT policies, procedures, documentation, service standards, and operational processes in a growing or changing technology environment.
• Experience with Google Workspace for Education and ChromeOS/Chromebook environments.
• Experience supporting large-scale student assessment environments.
• Experience with network administration, wireless infrastructure, firewalls, identity management, content filtering, and endpoint-management systems.
• Experience developing technology budgets and lifecycle/replacement plans and managing technology vendors and contracts.
• Experience with E-Rate or other education technology funding programs.
• Relevant professional certifications such as CompTIA Security+, Network+, CISSP, CISM, Google, Cisco, Microsoft, or comparable credentials.

Knowledge, Skills & Abilities:

• Strong leadership, people-management, coaching, and team-development skills.
• Broad technical knowledge across infrastructure, networking, cybersecurity, cloud services, endpoints, and enterprise applications.
• Strong analytical, troubleshooting, project-management, and organizational skills.
• Sound judgment and the ability to prioritize competing instructional and operational needs.
• Ability to evaluate technical recommendations and explain risks, alternatives, and costs in understandable terms.
• Ability to develop and manage budgets and long-term technology plans.
• Strong written and verbal communication skills and the ability to build productive relationships across the organization.
• Ability to appropriately handle confidential and sensitive information.
• Ability to remain calm and provide leadership during technology outages, cybersecurity incidents, testing disruptions, and other high-pressure situations.
• Commitment to customer service and supporting the educational mission of Pinnacle Charter School.

Physical Requirements and Working Conditions:

Exposure/Noise Level: Occasional exposure to airborne particles, fumes, and outdoor weather conditions. Normal school/office environment with moderate noise level.

Mental Functions: Analyze, collaboration, communicate, compare, compilation of data, compute, coordinate, copy, direct, evaluate, instruct, interpersonal skills, present, report, synthesize.

Physical Activities: Office environment including computer interface. Bend, reach, sit, stand, stoop, talk, walk, and heavy person-to-person interaction with students, parents, peers, and community members.

Weight and Force Demands: Moderate physical activity (lifting, pulling, and pushing up to 25 pounds).

This is a full-time, 12-month position. The job is placed on level 12 on the Salaried Salary Schedule. The salary range is $99,175 - $143,804 (depending on experience). See a detailed outline of benefits at the bottom of the job description.

FLSA Status: Exempt

Work Year: 12 Months, As a member of the Pinnacle PACK, you will have the opportunity to be influential every day and make an impact in the lives of our students and our larger community! Our team and school community are diverse, and we embrace that diversity as an encouraging, friendly, open, and supportive team and school. We invest in our team members by providing a balanced, growth-oriented, and supportive work environment while helping you achieve your career goals within and beyond Pinnacle. Additionally, we offer a robust, comprehensive benefits package that includes:

• Medical, dental, vision, basic life insurance and AD&D plans (100% employer paid for the employee)!
• Participation in the Colorado Public Schools Retirement System PERA (click HERE to learn more)!
• PERA 401K, 403B, and Roth IRA retirement options!
• Flexible Spending Accounts (FSA) to include Healthcare and Dependent Care!
• Voluntary life insurance for employees and dependents!
• Short and Long Term Disability!
• Colonial add-ons to include accident, critical illness, and hospital plans!
• Employee Assistance Program with up to four free counseling sessions!

• Paid Time Off

• Vacation

• 2 weeks for 1st and 2nd years of continuous employment
• 3 weeks for 3rd and 4th years of continuous employment
• 4 weeks for 5th and 6th years of continuous employment
• 5 weeks for 7th year or more of continuous employment

PTO: 8 days per school year

Holidays: 30 days per school year (Based on 2026-2027 school calendar)

Pinnacle Charter School has served the community for more than 20 years. Authorized by the Colorado Charter School Institute, the Pinnacle is a Title I K-12 school supporting more than 2,000 students in achieving excellence in all aspects of their lives. The K-8 building is located at 1001 West 84th Avenue, Federal Heights, CO. The high school is located at 8412 Huron Street, Thornton, CO. For more information visit https://www.pinnaclecharterschool.org/.

Applicants must be authorized to work for ANY employer in the U.S. Pinnacle Charter School is unable to sponsor or take over sponsorship of employment visas.

We are an equal opportunity employer committed to a drug free work environment. We participate in E-Verify as part of our onboarding process.

Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.