IT Technician

This is an exciting opportunity to play a key role in supporting and developing the school’s IT infrastructure, ensuring that technology effectively enhances teaching, learning and school administration. The successful candidate will be responsible for the day-to-day management and support of the school’s ICT systems, providing technical assistance to staff and pupils, maintaining hardware and software and supporting the school’s vision for technology across the curriculum., * Provide high-quality technical support to staff and pupils.

• Maintain and develop the school’s IT infrastructure, including servers, network systems, hardware, software and wireless connectivity.
• Diagnose and resolve IT issues, carry out minor repairs and liaise with external support providers where required.
• Manage user accounts, permissions, data security and antivirus systems.
• Support a range of devices including laptops, iPads, interactive whiteboards, projectors, printers and other educational technologies.
• Manage and maintain key school systems including LGfL services, website content management, mobile device management and curriculum-based software.
• Maintain accurate IT asset registers, inventories, warranties, licences and technical documentation.
• Provide audio-visual support for assemblies, presentations and school events.
• Assist in promoting online safety, data protection compliance and cybersecurity across the school.
• Support the induction and ongoing training of staff in the effective use of school technology.

• Have experience in an IT support or technician role.
• Possess excellent troubleshooting and problem-solving skills.
• Have strong knowledge of Microsoft 365, network infrastructure and device management.
• Be well organised, able to prioritise workloads and work independently.
• Have excellent communication and customer service skills.
• Be committed to supporting the effective use of technology in education.
• Have a willingness to learn and keep up to date with emerging technologies.

Previous experience working in a school environment is desirable but not essential. The successful applicant will be required to undertake an Enhanced DBS check, online checks and all other safer recruitment pre-employment checks.