IT Technician | Independent School | Hackney

As the School IT Technician, you will serve as the technical engine of the campus, ensuring that digital learning environments, hardware, networks, and AV equipment operate seamlessly. You will provide responsive, high-quality support to students and academic staff, empowering teachers to leverage cutting-edge educational technology inside and outside the classroom.

• Start Date: Immediate or upcoming term
• Environment: A premier independent school known for its exceptional resources, high academic standards, and beautiful campus
• Culture: A collaborative, professional, and supportive workplace backed by a dedicated leadership and technical support network, * Deliver efficient first- and second-line technical support for staff and students across all hardware, software, and network systems.
• Maintain, troubleshoot, and repair desktop computers, laptops, interactive displays, mobile devices, and classroom audio-visual technology.
• Assist with user account administration, network security protocols, and data backups under the guidance of senior technical leads.
• Configure, deploy, and maintain new IT assets, peripherals, and software suites across classrooms and administrative offices.
• Implement fresh, organized systems for tracking helpdesk tickets, managing equipment inventory, and documenting technical workflows.

• Proven experience in an IT support, helpdesk administration, or technical maintenance role (ideally within an education or professional corporate setting).
• Strong technical literacy, including a solid foundation in Windows/macOS operating systems, Active Directory, Office 365 / Google Workspace, and basic networking principles.
• Exceptional problem-solving skills, with a methodical approach to troubleshooting and a calm, customer-focused demeanor under pressure.
• Outstanding communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical staff and students.
• A proactive, enthusiastic mindset and a strong commitment to professional growth within educational technology.

• Pay Scale: Competitive salary package commensurate with experience and qualifications, reflective of independent school standards.
• Comprehensive opportunities for continuous professional development, technical certifications, and career progression within a thriving school community.