IT Technician Needed - Newham Based School

Technology is at the heart of modern education, and we’re working with a forward-thinking Secondary School in Newham seeking a proactive and enthusiastic IT Technician to join their team.

This is an excellent opportunity for an IT professional who enjoys problem-solving, supporting end users and ensuring that technology enables teaching and learning to run seamlessly. You’ll be a key member of the school’s support staff team, helping maintain and improve the school’s IT infrastructure while providing first-class technical support to staff and students.

• Providing first-line and second-line IT support across the school
• Troubleshooting hardware, software and network issues efficiently
• Installing, configuring and maintaining laptops, desktops, printers and other devices
• Supporting classroom technology, including interactive displays and audiovisual equipment
• Managing user accounts, passwords and Microsoft 365 services
• Assisting with network maintenance, system upgrades and software deployments
• Ensuring all IT equipment is secure, functional and ready for daily use
• Supporting staff and students with technical queries and training where required
• Maintaining accurate IT asset records and documentation
• Working alongside leadership and external providers to deliver effective IT services, Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants. We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

• Previous experience in an IT Technician, IT Support or Helpdesk role
• Good knowledge of Windows operating systems, Microsoft 365 and basic networking
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• A proactive, organised and solution-focused approach
• The ability to prioritise workload in a busy school environment
• Previous school-based experience is desirable but not essential
• An enhanced DBS on the Update Service, or willingness to obtain one

• Supportive and welcoming leadership team
• Diverse and vibrant school community
• Modern IT infrastructure and ongoing investment in technology
• Opportunity to make a genuine difference to the learning experience of young people
• Excellent transport links across East London

We believe in finding roles that genuinely fit your skills, experience and career goals. Our team provides honest advice, ongoing support and access to a wide network of schools across London.

You’ll benefit from:

• Weekly pay through PAYE - no umbrella companies
• Competitive daily rates
• FREE access to our online CPD Academy
• Dedicated support from an experienced education recruitment consultant
• Access to exclusive opportunities across London schools
• Flexible temporary, long-term and permanent opportunities
• Quick and straightforward registration process
• A referral scheme that genuinely rewards you

If you’re an IT professional looking for your next challenge in education, we’d love to hear from you.

Send your CV to and let’s discuss your next opportunity.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.