Senior VoIP / Network Engineer (UCCE Preferred) - 15+ Years required / Relocation also FINE
Startekk Inc
Hammonton, NJ, United States
6 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source
Tech stack
VoIP
Cisco Unified Communications Manager
Cloud Computing
Network Congestion
Customer Interaction Management (Software)
Virtual Private Networks (VPN)
Network Architecture
TCP/IP
Virtual Local Area Networks
Network Routers
Cisco Unified Contact Center Enterprise (UCCE)
System Availability
+4 more
Firewalls (Computer Science)
Information Technology
Low Latency
Cisco
Job description
VoIP / Voice Engineering
- Design and architect enterprise VoIP and IP telephony solutions
- Lead implementation of SIP, RTP, and call control protocols
- Troubleshoot complex voice quality issues (latency, jitter, packet loss)
- Manage dial plans, call routing, and call flow design
Network Engineering
- Architect and manage enterprise network infrastructure (routers, switches, firewalls)
- Implement advanced TCP/IP, VLANs, QoS, and VPN solutions
- Optimize networks for real-time voice traffic and high availability
- Lead network performance tuning and capacity planning, * Mentor junior engineers and provide technical guidance
- Collaborate with cross-functional teams on enterprise projects
Security & Compliance
- Ensure secure voice and network architecture
- Implement best practices for compliance and data protection
Requirements
We are seeking a highly experienced Senior VoIP / Network Engineer with 15+ years of hands-on experience in enterprise voice and network infrastructure. The ideal candidate will have deep expertise in VoIP technologies, advanced networking, and troubleshooting complex, large-scale communication environments. Experience with Cisco contact center technologies (UCCE) is preferred., * Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or related field
- Experience with Cisco UCCE (Unified Contact Center Enterprise)
- Knowledge of ICM, CVP, CUCM
- Experience with Unified Communications and Cloud VoIP
- Certifications: CCNP, CCIE, or equivalent
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