IT Project Manager

Under general direction of the Information Technology Manager I and the Chief Technology Officer for the Department of Consumer Affairs, the Information Technology Supervisor II supervises the Business Technology Management Unit staff responsible for the management of IT resources according to BAR’s priorities and needs including activities such as IT policy and program development, IT portfolio management, IT budgeting and procurement, service performance management, process reengineering, business analysis, research and development, strategic planning, digital service user experience engagement, content design, and product and delivery strategy. The primary responsibility of the Information Technology Supervisor II falls within the Business Technology Management domain.

The incumbent is required to work with and obtain guidance from DCA’s Office of Information Services (OIS) when changing or updating device settings and procedures, Client Services issues and procedures and escalate to OIS issues that affect the DCA network infrastructure.

• Please refer to the “Application Instructions” and “Additional Information” for instructions on how to apply*.

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

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You will find additional information about the job in the Duty Statement.

Working Conditions

The incumbent works in an office setting with artificial light and temperature control. The ability to use a personal computer and telephone is essential. The incumbent must be able to frequently remain in a stationary position at a workstation throughout the day and must occasionally position self to perform a variety of tasks including retrieval of files.

The incumbent is a Work Week Group E employee and is expected to work an average of 40 hours per week each year and may be required to work specified hours based on the business needs of the office.

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee’s monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on “Section 2113 - Personal Leave Program (PLP)” of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay., Application and any applicable required documents may be submitted electronically through Cal Career account. The application packages must be received electronically by 11:59 p.m. on the final filing date as stated on the job vacancy announcement.

U.S. Postal Service Mail: Application and any applicable required documents may be submitted by mail. The envelope must be postmarked before or on the final filing date as stated on the job vacancy announcement.

Hand Delivery: Application and any applicable required documents may be hand delivered by 5:00 p.m. on the final filing date as stated on the job vacancy announcement. Application packages postmarked, personally delivered, or received via interagency mail after 5:00 p.m. on the final filing date will not be accepted for any reason. Do not submit applications to the California Department of Human Resources (CalHR). The drop off location may be non-operational on weekends and holidays.

Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Positive Attitude and highly motivated.
• Have excellent customer service skills.
• Ability to analyze information and make decisions in a competent and timely manner.
• Ability to work well with other and maintain good interpersonal relationships.
• Excellent organizational skills.
• Ability to ask effective questions, evaluates information, apply guidelines and procedures, and make accurate and timely decisions.
• Ability to work independently with minimum supervision.
• Ability to handle multiple priorities.
• Excellent verbal and written communication skills.
• Ability to maximize utilization of computers to accomplish daily tasks.
• Maintain regular and predictalbe attendance., 1. Knowledge and experience in team management. 2. Describe software project(s) you have worked on in the last 5 years. Explain the objective? What was your role? What were your contributions to the success of the project? 3. Experience related to working under pressure, deadlines and changing priorities.

The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners.

DCA is a unique and dynamic department consisting of 36 different boards, bureaus, a commission, and a program that license and regulate more than 3.4 million licensees in more than 280 license types including certificates, registrations, and permits. DCA has many exciting career opportunities available and is dedicated to hiring and retaining qualified employees.

The Bureau of Automotive Repair’s mission is to protect and serve California consumers by ensuring a fair and competitive automotive repair marketplace and administering a model motor vehicle emissions reduction program.