Tax Technical and Project Specialist

The Projects and Application Support Group is in search of an enthusiastic and motivated Senior Tax Compliance Representative to serve as a Tax Technical and Project Specialist. The incumbent performs as a technical business resource on complex Information Technology (IT) support efforts and provides a full range of services and products related to project management.

Typical functions for the Tax Technical and Project Specialist include, but are not limited to the following:

• Serves as a project lead/team member (representing Tax Branch) on Information Technology (IT) related projects.
• Acts as a liaison and facilitator between our customers (Tax Branch, other EDD Branches, and external entities) and Information Technology Branch (ITB) for problem resolution, maintenance and enhancements, internal and external data requests.
• Provides technical support and guidance to Tax Branch personnel and develops document and data management tools for tax information that will be utilized on Tax Branch’s intranet website on SharePoint.
• Manages permissions and content as it relates to tax technical information on SharePoint and Sharefolders.
• Serves as a systems and technical support liaison performing the most complex and independent analytical support functions for content management services (i.e. InfoImage)., The Employment Development Department (EDD) is one of the largest State departments with employees at hundreds of service locations. For more than 70 years, the EDD has connected millions of job seekers and employers in an effort to build the economy of the Golden State. In order to continue our mission, we are constantly looking for the best and the brightest to join our ranks. Working at EDD presents many opportunities. If you strive to make a difference, we invite you to seek a career with EDD. Department Website: http://www.edd.ca.gov, The Senior Tax Compliance Representative is a Departmental Promotional exam for EDD employees only. The next administration of the STCR exam is tentatively scheduled for June 2027.

Are you a technical, customer service-oriented individual who likes to take on new challenges? Do you possess strong analytical and communication skills? If you are looking for an exciting opportunity, and want to join a dynamic team, this place is for you!, The incumbent must have strong written, verbal, and communication skills to effectively facilitate all activities that will prepare internal staff and external customers for the changes related to the services provided. The incumbent must also demonstrate a high degree of judgment in extensive tax program or technical knowledge to assure adherence to the California Unemployment Insurance Code (CUIC), Code of Regulations, and policies or standards., This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment., Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s)., In addition to evaluating each candidate’s relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

• Microsoft Suite fluency (i.e. Word, Excel, Outlook, PowerPoint, Access and Visio)
• SharePoint design and permissions experience.
• Content Management Services (i.e. InfoImage) experience.
• Effectively perform work as part of a team or individually.
• Identify and resolve problems.
• Gain and maintain cooperative working relationships at all levels.
• Strong critical thinking and analytical skills.
• Strong interpersonal and communications skills (written and verbal).
• Ability to plan organize and adapt to changing assignments and priorities.
• Ability to use tact and good judgment.
• Extensive knowledge of Tax program.
• Experience assuring adherence of the California Unemployment Insurance Code (CUIC)., 1. Describe your knowledge, skills, and experience with Sharefolder management, and the utilization of applications such as SharePoint and content management services (i.e. InfoImage) to manage and maintain Tax Branch information. Provide examples. 2. Describe your knowledge, skills, and experience participating on a group project or work group. Provide examples.

Please only submit ONE application. Electronic applications submitted through your CalCareer Account are highly recommended and will be received/processed faster than other methods of filing.