People Data Operations Coordinator

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This is a Full Time Job

UTA seeks a Coordinator to serve as the operational engine of the People Data team, responsible for high-volume, high-accuracy data entry across the full employee lifecycle in Workday. The Coordinator owns the day-to-day execution of lifecycle transactions, manages the shared email and ticketing queue, and administers records for both regular and contract employees. Success in this role requires deep hands-on Workday fluency, disciplined attention to data integrity, and the ability to move a heavy transactional volume without sacrificing quality. This position is fully remote.

What You Will Do

Workday Data Entry – Employee Lifecycle • Execute high-volume employee lifecycle transactions in Workday HCM – hires, rehires, job and compensation changes, transfers, org moves, position management, and terminations – with a consistent focus on accuracy and timeliness. • Enter and maintain data for both regular and contract/contingent employees, ensuring correct worker types, positions, cost centers, business units, and supervisory organizations. • Perform Workday EIB (Enterprise Interface Builder) data loads and mass updates for bulk transactions, following established templates, validation steps, and audit controls. • Reconcile position and worker data, correcting discrepancies and preventing downstream errors in benefits, payroll, and reporting. • Maintain confidentiality and privacy of all personal and sensitive employee data.

Email & Ticketing Queue Management • Own and monitor the shared People Data email inbox and ticketing queue, triaging incoming requests, routing appropriately, and acknowledging/resolving within defined SLAs (e.g., 1–2 business days). • Track request status end-to-end, follow up on open items, and escalate blockers to the manager or cross-functional partners as needed. • Provide clear, professional written responses to employees, managers, and People Business Partners across email, ticketing, and Slack on the status of data requests.

Recruitment & Onboarding Data • Manage the handoff of candidate and new-hire data from Ashby (recruitment/ATS) into Workday, validating field accuracy at the point of entry. • Support onboarding data readiness, ensuring new hires and contract workers are set up completely and on time. • Coordinate with Talent Acquisition and Systems to resolve integration or data-sync issues between Ashby and Workday.

Data Integrity & Process • Run routine data audits and quality checks; identify error trends and recurring issues and flag them for remediation. • Follow and help improve SOPs, checklists, and reference materials for lifecycle transactions and queue management. • Support user acceptance testing (UAT) for Workday configuration changes, upgrades, and enhancements.

• 1-3 years of hands-on HR operations / HRIS data entry experience, with a track record of managing high transaction volume accurately. • Strong hands-on Workday HCM experience across the employee lifecycle (hires, changes, terminations, position management). • Direct experience with Workday EIB data loads and mass updates. • Experience administering data for contract/contingent workers alongside regular employees. • Familiarity with Ashby (or a comparable ATS) and recruitment-to-HRIS data handoffs. • Demonstrated experience managing a shared email inbox and/or ticketing queue against defined SLAs. • Meticulous attention to detail and a strong sense of ownership over data accuracy. • Strong written communication skills and comfort working with cross-functional partners (Payroll, Legal, Systems, People Business Partners). • Proficiency in Microsoft Excel; familiarity with ticketing tools (e.g., JIRA, Asana) and collaboration/communication tools (e.g., Slack).

Preferred Qualifications • Bachelor’s degree in human resources, business, or a related field preferred. • Experience supporting employees on fixed-term or other employment contracts, including tracking contract terms, start/end dates, extensions, renewals, and related Workday updates. • Reporting knowledge is a plus – including Workday advanced/custom report writing, matrix reports, and pulling data to answer stakeholder questions. • Experience in a fast-paced, high-growth, or entertainment/agency environment. • Prior work supporting data governance or audit frameworks.

$25.00 - $29.00 /hour USD Commensurate with experience and skills. Perks • Unique and exciting opportunity to work at a leading global entertainment company • Access to tools, leadership, and resources to create and drive a center of excellence • Opportunity to do the best work of your career • Inclusive and diverse company culture • Competitive programs to support well-being • Collaborative environment with room to grow