Integration Specialist

IT provides automation for business processes and maintains our technology infrastructure. The department identifies the long-term view of our processes and systems so that IT investments generate business value. IT manages networks, application and database servers, systems monitoring and operations, and end-user help desk services to enable safe and secure transaction processing for Dealer Tire., * Design, develop, manage, maintain and support translation maps, application programs, batch scripts and integration points to meet business and trading partner requirements.

• Perform system configuration, mapping, testing and management for EDI/Integration-based transactions and processes.
• Interact with network engineering, application development and database administration functions to ensure availability, reliability and scalability of EDI systems to meet business demands.
• Research, recommend, implement and support enhancements that improve the sustainability, reliability and performance of core Integration systems.
• Collaborate with users for the coordination, implementation and communication of the organization’s Electronic Data Interchange (EDI) and Integration systems, including inbound/outbound document receiving, delivery and tracking, process audits, document mapping, service providers and integration points.
• Ensure EDI-related production processes and procedures are maintained and properly executed, including development activities, change requests and enterprise integration projects.
• Provide support to trading partners, business users, service providers and IT staff. Identify potential issues, respond to error messages, troubleshoot problems and implement resolutions.
• Analyze issues and recommend and implement modifications to EDI/Integration systems to improve efficiencies, reliability and performance.
• Monitor all EDI/Integration files to ensure successful and timely receipt and transmission of data.
• Participate in and support design/code reviews to ensure EDI/Integration team standards, documentation, change management processes and best practices are followed.
• Monitor the health of EDI/Integration systems, take appropriate corrective actions and report incidents to management.
• Assist with and support the establishment and implementation of policies, procedures and technologies to ensure EDI/Integration system security.
• Develop and maintain EDI process documentation, training materials and systems documentation., * Work closely with functional groups to ensure project tasks are completed accurately, timely and with quality.
• Document project tasks, scope boundaries, high-level requirements and other project-related information as needed.
• Partner with functional staff to develop training materials for EDI/Integration-related workflow processes and Information Technology systems., * Analyze business workflow processes across EDI/Integration transactions executed by the company.
• Interact with business users to identify workflow process modifications and enhancement opportunities across functional areas.
• Document and model workflow processes and associated data, including both current-state (“as-is”) and future-state (“to-be”) processes.
• Participate in the development and continuous improvement of business analysis standards and guidelines related to EDI/Integration activities., * Collaborate on Information Technology projects with business and technical teams to clarify requirements, answer questions and resolve issues.
• Partner with team members to develop and maintain audits and controls used to monitor the daily transmission and collection of EDI/Integration files.
• Support trading partner onboarding, enrollment and ongoing relationship management.
• Monitor relationships with customers, vendors and third-party partners to ensure successful EDI/Integration operations., * Assist users of EDI/Integration documents and processes in reviewing business requirements.
• Collaborate with functional staff to develop user acceptance testing objectives, test plans and test scripts to ensure business requirements are achieved.
• Perform system testing and user acceptance testing of Information Technology system changes.
• Review and maintain technical analysis documents, technical designs, test scripts and test results to ensure requirements are understood and addressed completely, correctly and consistently.
• Participate in unit and integrated system test reviews with Information Technology staff as appropriate.
• Apply established mechanisms for tracking business requirements throughout the project lifecycle to verify that all requirements have been addressed.
• Support change management procedures used to control project scope.
• Facilitate documentation and approval of business and technical requirement changes throughout project execution.

Other Responsibilities

• Timely and accurate time and status reporting.
• Adherence to security policies and procedures.
• Other duties as assigned.

• Associate degree, bachelor’s degree, and/or equivalent relevant business experience.
• Knowledge of various file types and formats, including X12, EDIFACT, XML, CSV and Flat Files., * Demonstrated ability to identify and implement process improvements.
• Strong communication, collaboration, facilitation and problem-solving skills.
• Ability to work in a fast-paced environment, manage multiple priorities and meet deadlines with minimal supervision., * Experience using integration tools such as Axway B2Bi, Axway APIM, Gentran Integration Suite or similar integration platforms.
• 0-3 years of relevant EDI/Integration experience for Associate-level candidates.
• 3+ years of relevant EDI/Integration experience for mid-level Integration Specialist candidates.
• Experience working directly with trading partners, vendors and third-party service providers.
• Experience leading troubleshooting efforts, implementations or integration-related projects.

Why Dealer Tire: An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. Sign on bonus is subject to state and local laws, terms and conditions, including employment status and length-of-service requirements. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business-in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!