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Network VoIP Engineer

LGE CONSULTING, LLC
Austin, TX, United States
2 days ago
Apply on www.careerbuilder.com
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Compensation
$100,000.0 - $110,000.0
Working hours
Regular working hours
Job source
www.careerbuilder.com

Tech stack

Multitier Architecture Automatic Call Distributor VoIP Cisco Unified Communications Manager Computer Networks Disaster Recovery Monitoring of Systems Python (Programming Language) Ansible Signalling Connection Control Part (SCCP) Wide Area Networks Cisco WebEx
+5 more
Identity Services Engine Ribbon (Software) Information Technology Survivable Remote Site Telephony Cisco

Job description

Austin, TX (Hybrid: In Office Tue-Thu Remote Mon & Fri)Salary: $100,000-$110,000About the OpportunityAn established Austin-based financial institution is seeking a Network VoIP Engineer to provide technical leadership and hands-on support for enterprise telephony and unified communications environments. This organization operates mission-critical systems that require secure, highly available voice infrastructure supporting multiple business locations and a 24x7x365 operating model.This is an excellent opportunity for a Cisco collaboration professional who enjoys owning voice systems end-to-end, solving complex technical issues, and driving modernization initiatives in a stable, team-oriented environment.OverviewThe Network VoIP Engineer will serve as the subject matter expert for enterprise voice and collaboration systems, responsible for design, implementation, maintenance, and operational stability of VoIP infrastructure. This role supports Cisco collaboration technologies, SIP trunking, session border controllers, disaster recovery planning, security, and telephony-related projects.Key ResponsibilitiesSupport implementation, maintenance, and lifecycle management of enterprise VoIP infrastructurePerform advanced troubleshooting for Cisco Unified Communications Manager, Unity Connection, and Emergency Responder platformsConfigure and support SIP trunking and session border controller solutions including Cisco CUBESupport disaster recovery planning, backup strategies, and security controls for voice servicesMonitor system performance, remediate vulnerabilities, and resolve operational incidents impacting telephony servicesParticipate in complex projects involving solution design, risk assessment, and cross-functional coordinationDevelop and maintain technical documentation, runbooks, and training materialsProvide Tier II escalation support and mentor peer technical staffRecommend and implement infrastructure improvements and process optimization initiativesEnsure voice services remain highly available, secure, and compliant across multiple business locationsRequired QualificationsBachelor’s degree in Computer Science, Information Technology, Telecommunications, or related field3+ years of experience supporting Cisco Unified Communications Manager, Unity Connection, and Emergency Responder (v12.x+)Strong knowledge of dial plans, route patterns, and call routing designExperience troubleshooting SIP and SCCP phone registration, including SRSTExperience configuring and troubleshooting inbound/outbound dial peers using Cisco CUBEVoice gateway and multi-site deployment experienceQuality of Service (QoS) design and implementation for voice trafficExperience activating and supporting SIP trunks across multiple carriersWorking knowledge of Cisco routing, switching, and enterprise network integrationAbility to work independently in a highly available enterprise environmentPreferred QualificationsExperience with SD-WAN impacts on VoIP and SIP trafficCisco Meraki wireless administration experienceFamiliarity with Cisco Identity Services Engine (ISE)Experience with Kurmi, Variphy, or Cisco RTMTExperience with Cisco Expressway, Webex Calling, Webex Contact Center, or Microsoft Teams PhoneAutomation skills using Python, Ansible, or similar toolsExposure to compliance environments such as SOX, PCI, or HIPAAExperience with non-Cisco SBC platforms such as Ribbon or AudioCodesWhy Consider This RoleHybrid schedule with consistent flexibilityStable enterprise environment with modern infrastructureHigh-impact engineering role with ownership and visibilityCompetitive compensation: $100K-$110KAustin-based team with strong culture and long-term growth opportunity
Austin, TX (Hybrid: In Office Tue-Thu Remote Mon & Fri)Salary: $100,000-$110,000About the OpportunityAn established Austin-based financial institution is seeking a Network VoIP Engineer to provide technical leadership and hands-on support for enterprise telephony and unified communications environments. This organization operates mission-critical systems that require secure, highly available voice infrastructure supporting multiple business locations and a 24x7x365 operating model.This is an excellent opportunity for a Cisco collaboration professional who enjoys owning voice systems end-to-end, solving complex technical issues, and driving modernization initiatives in a stable, team-oriented environment.OverviewThe Network VoIP Engineer will serve as the subject matter expert for enterprise voice and collaboration systems, responsible for design, implementation, maintenance, and operational stability of VoIP infrastructure. This role supports Cisco collaboration technologies, SIP trunking, session border controllers, disaster recovery planning, security, and telephony-related projects.Key ResponsibilitiesSupport implementation, maintenance, and lifecycle management of enterprise VoIP infrastructurePerform advanced troubleshooting for Cisco Unified Communications Manager, Unity Connection, and Emergency Responder platformsConfigure and support SIP trunking and session border controller solutions including Cisco CUBESupport disaster recovery planning, backup strategies, and security controls for voice servicesMonitor system performance, remediate vulnerabilities, and resolve operational incidents impacting telephony servicesParticipate in complex projects involving solution design, risk assessment, and cross-functional coordinationDevelop and maintain technical documentation, runbooks, and training materialsProvide Tier II escalation support and mentor peer technical staffRecommend and implement infrastructure improvements and process optimization initiativesEnsure voice services remain highly available, secure, and compliant across multiple business locationsRequired QualificationsBachelor’s degree in Computer Science, Information Technology, Telecommunications, or related field3+ years of experience supporting Cisco Unified Communications Manager, Unity Connection, and Emergency Responder (v12.x+)Strong knowledge of dial plans, route patterns, and call routing designExperience troubleshooting SIP and SCCP phone registration, including SRSTExperience configuring and troubleshooting inbound/outbound dial peers using Cisco CUBEVoice gateway and multi-site deployment experienceQuality of Service (QoS) design and implementation for voice trafficExperience activating and supporting SIP trunks across multiple carriersWorking knowledge of Cisco routing, switching, and enterprise network integrationAbility to work independently in a highly available enterprise environmentPreferred QualificationsExperience with SD-WAN impacts on VoIP and SIP trafficCisco Meraki wireless administration experienceFamiliarity with Cisco Identity Services Engine (ISE)Experience with Kurmi, Variphy, or Cisco RTMTExperience with Cisco Expressway, Webex Calling, Webex Contact Center, or Microsoft Teams PhoneAutomation skills using Python, Ansible, or similar toolsExposure to compliance environments such as SOX, PCI, or HIPAAExperience with non-Cisco SBC platforms such as Ribbon or AudioCodesWhy Consider This RoleHybrid schedule with consistent flexibilityStable enterprise environment with modern infrastructureHigh-impact engineering role with ownership and visibilityCompetitive compensation: $100K-$110KAustin-based team with strong culture and long-term growth opportunity

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, Telecommunications, or related field
  • 3+ years of experience supporting Cisco Unified Communications Manager, Unity Connection, and Emergency Responder (v12.x+)
  • Strong knowledge of dial plans, route patterns, and call routing design
  • Experience troubleshooting SIP and SCCP phone registration, including SRST
  • Experience configuring and troubleshooting inbound/outbound dial peers using Cisco CUBE
  • Voice gateway and multi-site deployment experience
  • Quality of Service (QoS) design and implementation for voice traffic
  • Experience activating and supporting SIP trunks across multiple carriers
  • Working knowledge of Cisco routing, switching, and enterprise network integration
  • Ability to work independently in a highly available enterprise environment

Preferred Qualifications

  • Experience with SD-WAN impacts on VoIP and SIP traffic
  • Cisco Meraki wireless administration experience
  • Familiarity with Cisco Identity Services Engine (ISE)
  • Experience with Kurmi, Variphy, or Cisco RTMT
  • Experience with Cisco Expressway, Webex Calling, Webex Contact Center, or Microsoft Teams Phone
  • Automation skills using Python, Ansible, or similar tools
  • Exposure to compliance environments such as SOX, PCI, or HIPAA
  • Experience with non-Cisco SBC platforms such as Ribbon or AudioCodes

Benefits & conditions

Why Consider This Role

  • Hybrid schedule with consistent flexibility
  • Stable enterprise environment with modern infrastructure
  • High-impact engineering role with ownership and visibility
  • Competitive compensation: $100K-$110K
  • Austin-based team with strong culture and long-term growth opportunity

About the company

An established Austin-based financial institution is seeking a Network VoIP Engineer to provide technical leadership and hands-on support for enterprise telephony and unified communications environments. This organization operates mission-critical systems that require secure, highly available voice infrastructure supporting multiple business locations and a 24x7x365 operating model.

This is an excellent opportunity for a Cisco collaboration professional who enjoys owning voice systems end-to-end, solving complex technical issues, and driving modernization initiatives in a stable, team-oriented environment.

Apply for this position

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