Desktop Support Technician

Alois LLC
Phoenix, AZ, United States
1 day ago
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Role details

Contract type
Temporary contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Access Network Active Directory IMac Microsoft Outlook Desktop Computing Local Area Networks System Center Configuration Manager Computer Equipment Laptops Servicenow

Job description

We’re looking for hands-on PC LAN technician to support a large-scale computer refresh project across 30+ county departments. This role is ideal for someone with desktop support experience who enjoys troubleshooting, configuring computers, and helping end users., * Set up, configure, image, and reimage Windows desktops and laptops.

  • Install software and troubleshoot hardware, software, and connectivity issues.
  • Assist users with Outlook, printers, network access, and device setup.
  • Track IT equipment, maintain inventory, and update asset records in ServiceNow.
  • Support PC deployment, equipment refreshes, and quality checks.

Requirements

  • Hands-on desktop support and Windows PC troubleshooting experience.
  • Knowledge of Active Directory, IMAC, and PC hardware.
  • Experience with ServiceNow, SCCM, or similar tools is a plus. xrbllit
  • Strong communication and customer service skills.

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