Tier 1 IT Helpdesk Technician for MSP
Excellent Networks, Inc.
El Paso, TX, United States
7 days ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on www.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
$37,440.0 - $41,600.0
Working hours
Shift work
Languages
Spanish
Job source
Tech stack
Active Directory
Information Systems
Computer Networks
Networking Hardware
Cloud Services
Peripherals
Job description
- Install PC’s at Client Locations
- Troubleshoot issues as they arise with workstations, Email, cloud services, printers and any other technology in use by the company.
- Manage Active Directory/ Exchange Online
- Setup and Troubleshoot network printers and other peripherals.
- Diagnose and repair software and hardware issues.
- Communicate and interact with end users and internal staff to resolve IT related issues.
- Answer helpdesk calls and log tickets in helpdesk system, Join us and help make a difference by providing top-notch IT support to our clients!
Requirements
- Associates Degree in Information Systems or related field
- 1 year of relevant technical experience
- Microsoft Certifications a plus but not required.
- Strong knowledge of PC desktop support
- Basic Level knowledge of Server support
- Basic Level knowledge of Network Device Support
- Ability to Speak Spanish
- Excellent verbal and written communication skills
- Ability to work with minimal supervision.
- Valid driver’s license.
- Dependable transportation.
- Ability to work some nights and weekends and as required.
- Must be able to lift 50 pounds.
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.indeed.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this role…