Windows System Engineer

We are seeking a senior-level Windows and Print Services engineer to support and maintain a large-scale, enterprise printing environment. This role requires deep hands-on experience with Windows Server print infrastructure, enterprise endpoints, and Tier 3 troubleshooting in production environments. Prior healthcare experience is a plus but not required.

Skills and Requirements

Core Technical Experience

Strong hands-on experience with: Windows Server (including Print Services role) Windows 10 / Windows 11 in enterprise environments Centralized print servers supporting large production user populations

Printing & Device Expertise

Hands-on experience with: HP, Canon, Rico, and more enterprise printers Printer driver management, with strong preference for HP Universal Print Driver TCP/IP printing, including queue creation and troubleshooting DNS fundamentals as related to printing SNMP basics for printer status and monitoring

Support & Troubleshooting

Demonstrated ability to operate independently at a Tier 3 support level Root-cause analysis of complex print failures Performance and stability troubleshooting Support of mission-critical printing environments Experience with Group Policy related to printing and endpoint configuration Prior experience in healthcare or other regulated environments Familiarity with printing in VDI environments Exposure to IGEL-based printing or non-traditional endpoint platforms