Desktop Support Engineer (L1/L1.5)

SFE PARTNERS LLC
Austin, TX, United States
19 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
4 years minimum
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory Microsoft Outlook Virtual Private Networks (VPN) Microsoft Office ServiceNow IT Service Management Computer Equipment Servicenow

Requirements

Required skills: Windows OS and desktop/laptop troubleshooting, Microsoft Office 365 (Outlook, Teams), Active Directory and user account support, ServiceNow or other IT ticketing systems, and hardware/peripheral troubleshooting, workstation imaging and deployment, VPN/VDI troubleshooting, and end-user support. Strict Screening Requirements:

  • Candidates must be local to Austin, TX and available for Day 1 onsite.
  • Strong, genuine, and verifiable hands-on experience is mandatory.
  • Candidates must be fully prepared and available for Monday’s interview.

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