Desktop Support Engineer (Level 2)

SFE PARTNERS LLC
Richardson, TX, United States
6 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
5 years minimum
Working hours
Regular working hours

Tech stack

Microsoft Windows Active Directory Microsoft Outlook Virtual Private Networks (VPN) Microsoft Office ServiceNow IT Service Management Servicenow

Requirements

Experience: 3 5 years (only this much year will be considered) Interview: 2 rounds Required skills: Windows OS and desktop/laptop troubleshooting, Microsoft Office 365 (Outlook, Teams), Active Directory and user account support, ServiceNow or other IT ticketing systems, and hardware/peripheral troubleshooting, workstation imaging and deployment, VPN/VDI troubleshooting, and end-user support. Strict Screening Requirements:

  • Candidates must be local to Dallas / Richardson, TX and available for Day 1 onsite.
  • Strong, genuine, and verifiable hands-on experience is mandatory.
  • Candidates must be fully prepared and available for interviews.

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