Data Center Operations Engineer

• Provide day-to-day data center operational support.
• Escort and coordinate with dispatched field engineers.
• Manage parts shipping, receiving, and inventory.
• Maintain and update environment documentation such as serial numbers, elevations, and runbooks.
• Coordinate with colocation teams for power, cooling, and facility maintenance.
• Execute customer-directed system and version updates.
• Proactively monitor servers and notify customers of any issues.
• Open and manage service requests, including triage and coordination of break/fix activities.
• Perform troubleshooting, log collection, and follow vendor-recommended resolutions.
• Support firmware upgrades and hardware break/fix activities.
• Handle parts replacement, hardware deployment, OS installation, and GPU configuration.
• Conduct system testing and validation to ensure operational readiness.

We are seeking a Data Center Operations Engineer to provide essential operational support. This role involves managing service requests, performing hardware break/fix activities, and ensuring the operational readiness of data center systems. The position requires strong problem-solving skills, customer service abilities, and the capacity to work effectively in a dynamic, team-oriented environment., * Experience with hardware repair, including replacing parts inside servers.

• Ability to lift 65 pounds and work on a ladder.

Technical Skills:

• Basic network experience.
• Experience reading Linux logs.
• Linux command-line interface (CLI) experience., * Prior Field Service Engineer (FSE) experience is a plus.
• RoCE network experience.
• Nvidia GPU/NIC experience.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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