Data Center Operations Technician

• Work closely with engineering, network, systems, facilities, and project management teams to rack, stack, cable, and deploy servers, storage arrays, network switches, and supporting infrastructure in alignment with documented standards.
• Collaborate with team members to diagnose and resolve hardware, cabling, and connectivity issues, escalating complex problems as needed while maintaining ownership through resolution.
• Contribute to a highly collaborative and safety-focused data center environment with clear communication, well-documented procedures, and shared accountability for uptime and performance.
• Execute hardware lifecycle activities-including refreshes, upgrades, migrations, and decommissioning-ensuring proper sanitization, disposal, and documentation so that infrastructure remains secure, compliant, and optimized for the mission.
• Apply technical expertise with bare-metal systems, TCP/IP networking, VLANs, DNS, DHCP, rack layout best practices, and data center cabling standards to support deployment efficiency, incident response, and continuous improvement of infrastructure operations.

• Proven experience installing, configuring, maintaining, and decommissioning bare-metal servers, storage systems, and network devices.
• Strong understanding of data center cabling standards, rack layout best practices, and cable management.
• Familiarity with TCP/IP networking, VLANs, DNS, DHCP, routing fundamentals, and switch connectivity.
• Experience performing hardware validation, burn-in testing, and deployment verification. - Ability to perform root cause analysis for hardware failures and operational incidents, and replace field-replaceable units (drives, memory, CPUs, power supplies, NICs, etc.).

Security Clearance Level:

• TS/SCI (must be eligible to maintain or obtain), * Strong problem-solving and troubleshooting skills in a production data center environment.
• Clear, professional verbal and written communication with technical and non-technical stakeholders.
• Ability to identify risks, remove roadblocks, and recommend solutions as a trusted advisor for infrastructure-related initiatives.
• Proven ability to follow and improve standard operating procedures (SOPs), runbooks, and change management processes.
• Physical ability to lift and move equipment up to 50 lbs; work in raised floor data center environments; install equipment in racks and perform cable management; stand, bend, climb ladders, and work in confined spaces for extended periods.
• Security+ certification (required) *

Preferred Skills:

• CDCMP (Certified Data Center Management Professional) certification
• CCNA (Cisco Certified Network Associate) certification
• ITIL certification
• Experiience supporting incident responses and maintenance activities to minimize service disruption.
• Experience with capacity planning, hardware audits, and infrastructure optimization initiatives.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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