Organizational Change Lead

Everforth Apex
Chandler, AZ, United States
4 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours
Job source

Tech stack

Artificial Intelligence JIRA Network Service Agentic-AI Atlassian Tools

Job description

This role is responsible for planning, coordinating, and driving the delivery of organizational change, communication, training, and engagement activities. This position supports the Network AI and Agentic Transformation across Network Services. The role focuses on the organizational change management portion of the work, including the development of communication and training materials and the coordination of engagement routines., * Plan, coordinate, and drive the delivery of organizational change, communication, and training activities.

  • Communicate target outcomes and coordinate execution across multiple stakeholder groups.
  • Manage risks and dependencies, ensuring alignment to agreed standards and delivery plans.
  • Provide end-to-end visibility into the health of change and adoption deliverables.
  • Develop communication and training materials, support learning activities, and reinforce adoption expectations.
  • Ensure execution meets stakeholder expectations in terms of readiness, communication quality, and engagement effectiveness.
  • Facilitate synchronization points across central teams, change champions, and leadership representatives.

Requirements

  • Experience coordinating the delivery of organizational change, communications, or training initiatives across multiple stakeholder groups.
  • Demonstrated ability to translate transformation objectives into structured plans and communication deliverables.
  • Experience developing communication materials, awareness content, and learning sessions to support change adoption.
  • Stakeholder coordination skills, with the ability to work across central teams, business leaders, and technology stakeholders.
  • Experience managing delivery risks, dependencies, milestones, and execution issues for change-related workstreams.
  • Ability to drive consistent communication and information cascade across a federated operating model.
  • Experience supporting adoption planning, readiness tracking, and accountability mechanisms.
  • Written and verbal communication skills with the ability to tailor messaging for various audiences.
  • Experience facilitating working sessions, stakeholder meetings, and engagement forums.
  • Ability to organize and maintain structured plans, status reporting, and action tracking.
  • Experience supporting or coordinating Communities of Practice or learning forums.
  • Understanding of change adoption concepts, including readiness, stakeholder engagement, and communication planning.
  • Ability to work in a fast-paced and complex environment with evolving priorities.
  • Organizational skills, attention to detail, and follow-through in support of accountable execution.
  • Experience working in regulated or structured enterprise environments.
  • Familiarity with Agile tools such as Jira.
  • Experience in Technical Delivery Management.

About the company

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at, UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.

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