ServiceNow ITOM Sol Architect

Positions: ServiceNow ITOM Sol ArchitectLocation: TX (Austin, Dallas); NYC (NY); Chicago, IL; Portland (OR); Seattle (WA)Client Name / Domain: DXRate: $80/Hour on C2C ALL INC.Employment Mode: Contract / Corp-to-CorpContract Duration: 6+ mos. ContractExperience: 14+ yearsSkills: ServiceNow ITSM, ITOM, Discovery, Event Management, CMDB, Service Mapping, ITIL, Customer Presentation, Flawless Communication, REST, SOAP, JDBC, MID Server, Integration HubNote : Client is looking for a ServiceNow Solutions Architect / Technical Consultant (ITSM, ITOM) to lead the design and implementation of ITSM and ITOM modules, including CMDB, Discovery, Event Management, and Service Mapping. Hands on Architect that is client facing and is required to be in office in one of the following locations: on-site at one of your offices, with Dallas or Austin preferred, Chicago workable, and New York, Portland, and Seattle as secondary options.SummarySkills and ExperienceExperience in REST/SOAP web services and API integrations.ServiceNow experience with a focus on ITSM and ITOM architecture and implementation.Strong proficiency in ServiceNow modules: Incident, Problem, Change, CMDB, Discovery, Event Management, and Service Mapping.Excellent communication and interpersonal skills.Ability to work effectively with stakeholders and IT teams to gather requirements and develop solutions.Familiarity with project management methodologies, such as Agile or Waterfall.Certified ServiceNow System AdministratorMandatory / Strongly DesireCMDB Architecture and Data Modeling (5 years)CMDB alignment to CSDM (5 Years)Discovery / Service Mapping (5 Years)The core focus is the LANSweeper integration to automate your physical device load into the CMDB (servers, laptops, desktops), with the added goal of automating software application data available through that integration. Application instances and business applications are already flowing in, so this closes the loop on the physical and software side. Best practices and broader CMDB guidance are welcome, but the LANSweeper integration is the must-have.Roles and Responsibilities:Lead the architectural design and evolution of the ServiceNow platform, ensuring best practices, high performance, scalability, and maintainability.Define and enforce architectural standards, guidelines, and frameworks for ServiceNow development and configuration.Translate complex business requirements into robust, scalable, and secure technical solutions within the ServiceNow ecosystem.Provide expert guidance on platform capabilities, limitations, and strategic roadmap.Oversee the technical design and implementation of new ServiceNow modules and functionalities.Design and optimize IT Operations Management (ITOM) processes within ServiceNow, including Event Management, Service Mapping, Discovery, CMDB, and Orchestration.Translate business needs into technical requirements for ITOM solutions, ensuring alignment with ITIL best practices.Drive the automation of IT operations and service delivery processes through ServiceNow ITOM capabilities.Provide subject matter expertise on ITOM concepts, leading workshops and training sessions as needed.Architect and oversee complex integrations between ServiceNow and other enterprise systems (e.g., HRIS, ERP, Monitoring Tools, Cloud Platforms, CMDBs, other ITSM tools).Define integration patterns, data synchronization strategies, and API specifications.Ensure data integrity, security, and performance across integrated systems. Develop and implement integration solutions using various methods (e.g., REST, SOAP, JDBC, MID Server, Integration Hub).Collaborate with business stakeholders, IT leadership, and development teams to understand requirements and deliver innovative solutions.Terms & Conditions for Candidate PortalLast Updated: May 6th, 2026Please read these Terms & Conditions (“Agreement”, “Terms”) carefully before using the Candidate Portal (“Portal”, “Service”) provided by AKT Corp (“we”, “us”, “our”).By accessing or registering for the Portal, you (“Candidate”, “User”, “you”, “your”) agree to be bound by these Terms.If you do not agree with any part of these Terms, you may not use the Portal.Acceptance of TermsBy accessing or using the Candidate Portal, you affirm that you are at least 18 years old and are legally authorized to enter into this Agreement.If you are accessing the Portal on behalf of an employer or third party, you represent that you have the authority to bind that entity to these Terms.Purpose of PortalThe Portal is provided as a digital platform for Candidates to:Create and manage profilesUpload resumes, documents, and other professional detailsView and apply for job opportunitiesTrack application statusCommunicate with recruiters and client organizationsAccess profile and document-related informationThese Terms govern your use of the Portal and all related services.User Registration & Account SecurityYou agree to provide accurate, complete, and current information during signup.You are responsible for maintaining the confidentiality of your account credentials.You agree to immediately notify us of any unauthorized use of your account.You are responsible for all activities that occur under your account.Document Upload & VerificationYou understand and agree that:All resumes, documents, and information you upload must be true, accurate, and validYou are fully responsible for the accuracy and legality of the information you provideThe Portal may use third-party verification services where applicableWe reserve the right to reject or remove any document or information that appears invalid or misleadingUse of Portal ServicesYou agree to use the Portal in compliance with:Applicable laws and regulationsProfessional standards for IT professionalsClient-specific requirementsInstructions provided on the PortalProhibited actions include, but are not limited to:Uploading false or misleading informationInterfering with Portal operationsSharing your credentials or login with othersAttempting to bypass or manipulate application processesJob ApplicationYou acknowledge that:Job opportunities displayed on the Portal are not guaranteed of employment.Applications are subject to client requirements, screening, and approval.Job details (role, location, requirements) are subject to change.Profile Accuracy & UpdatesYou agree to maintain accurate and up-to-date information in your profile.Failure to keep your profile updated may impact your eligibility for job opportunities or result in account restrictions.Privacy & Data UseYour use of the Portal is subject to our Privacy Policy, which describes how we collect, use, and safeguard your personal information.By using the Portal, you consent to the collection and use of information as described.Intellectual PropertyAll intellectual property contained in or presented through the Portal is owned by us or our licensors.You may not copy, modify, distribute, or otherwise use any Portal content without express written permission.Disclaimer of WarrantiesThe Portal and all content and services are provided “as is” and “as available.”We make no warranties, express or implied, including:MerchantabilityFitness for a particular purposeAccuracy or completeness of informationLimitation of LiabilityTo the fullest extent permitted by law, we are not liable for:Direct, indirect, incidental, special, or consequential damagesLoss of data, profits, or business opportunitiesClaims arising from job application outcomesAmendmentsWe may modify these Terms at any time.Changes will be posted on the Portal with an updated “Last Updated” date.Your continued use of the Portal after changes indicates your acceptance.TerminationWe may suspend or terminate your access to the Portal if you violate these Terms or for any reason, with or without notice.a ServiceNow Solutions Architect / Technical Consultant (ITSM, and Service Mapping, Discovery, Event Management, including CMDB, ITOM) to lead the design and implementation of ITSM and ITOM modules

• Experience in REST/SOAP web services and API integrations.
• ServiceNow experience with a focus on ITSM and ITOM architecture and implementation.
• Strong proficiency in ServiceNow modules: Incident, Problem, Change, CMDB, Discovery, Event Management, and Service Mapping.
• Excellent communication and interpersonal skills.
• Ability to work effectively with stakeholders and IT teams to gather requirements and develop solutions.
• Familiarity with project management methodologies, such as Agile or Waterfall.
• Certified ServiceNow System Administrator

• Mandatory / Strongly Desire *

• CMDB Architecture and Data Modeling (5 years)
• CMDB alignment to CSDM (5 Years)
• Discovery / Service Mapping (5 Years)
• The core focus is the LANSweeper integration to automate your physical device load into the CMDB (servers, laptops, desktops), with the added goal of automating software application data available through that integration. Application instances and business applications are already flowing in, so this closes the loop on the physical and software side. Best practices and broader CMDB guidance are welcome, but the LANSweeper integration is the must-have.

• Location: TX (Austin, Dallas); NYC (NY); Chicago, IL; Portland (OR); Seattle (WA)
• Client Name / Domain: DX
• Rate: $80/Hour on C2C ALL INC.
• Employment Mode: Contract / Corp-to-Corp
• Contract Duration: 6+ mos. Contract
• Experience: 14+ years
• Skills: ServiceNow ITSM, ITOM, Discovery, Event Management, CMDB, Service Mapping, ITIL, Customer Presentation, Flawless Communication, REST, SOAP, JDBC, MID Server, Integration Hub