Repairs Administrator

Our team at Sellick Partnership are recruiting on behalf of a housing association based in Manchester, Greater Manchester on a full time, contract. This role will be focus on providing administrator support during a period of increased workload.

Day to Day Responsibilities:

• Monitoring and chasing outstanding responses from colleagues across the business via email and telephone.
• Maintaining trackers and monitoring complaint response deadlines.
• Supporting case administration, including document management, record keeping and file maintenance.
• Managing team inboxes and assisting with diary coordination.
• Gathering information and records to support complaint investigations.
• Sending standard template correspondence and acknowledgements where appropriate.
• Assisting with management information, reporting and data entry.
• Supporting the preparation of case files and handovers for complaint investigations.

• Strong administrative and organisational skills.
• Ability to manage competing priorities and deadlines.
• Experience using Microsoft Outlook, Teams and Excel.
• Excellent attention to detail and accuracy.