Computer Technician

Role Description The Computer Technician role at Capitol Macintosh is a part-time, on-site position based in Lansing, MI. The technician will perform daily diagnostics, repairs, and maintenance on Apple computers, PCs, gaming consoles, and other hardware, including customer support, troubleshooting, system cleaning, software configuration, and component replacement. Responsibilities include providing front-line technical support to customers, documenting issues and resolutions, and testing devices to ensure quality before return or sale. The role also involves installing and updating operating systems, configuring user settings, and advising customers on best practices for device care and performance. Collaboration with other technicians to prioritize work orders, maintain a clean and organized workspace, and support inventory of parts and tools is expected.

• Candidates should possess strong organizational skills.
• Candidates should possess an understanding of Basic Computer Skills
• Candidates should possess skills in Technical Support, including customer-facing assistance and clear technical understanding and communication skills.
• Candidates should possess skills in Troubleshooting, including identifying and resolving software, hardware, and connectivity issues.
• Candidates should possess skills related to Operating Systems, including installation, configuration, and updates for either macOS, Windows, or Linux OS platforms.
• Additional beneficial qualifications include experience with Apple hardware, PCs, and gaming consoles; familiarity with basic networking; and ability to handle multiple work orders efficiently.
• Strong communication skills, attention to detail, and a customer-focused mindset are essential.
• Relevant technical certifications or coursework in information technology, computer science, or electronics repair are preferred.

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Additional Info

Job Type : Part-time

Education Level : Associate Degree, Bachelors Degree

Experience Level : Entry Level

Job Function : Customer Service

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