Solutions Architect
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Role details
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To support their expanding customer base, we’re looking for a Senior Solutions Architect to join the technical sales organization and help customers design, deploy, and scale next-generation search and AI systems.This role is ideal for someone who combines deep technical expertise with strong customer engagement skills - someone who enjoys solving complex distributed systems challenges while guiding customers toward successful outcomes.Your RoleTechnical LeadershipBecome a subject-matter expert in semantic search and AI-driven retrieval systemsDesign and deploy resilient, high-availability architectures capable of handling large-scale workloads and strict SLAsLead architectural reviews, migration assessments, and technical workshops focused on search, agentic AI, and RAG solutionsCustomer EngagementAct as a trusted advisor to technical and business stakeholdersRepresent the voice of the customer and provide structured feedback to influence product direction and roadmap decisionsSupport proof-of-value engagements and ensure customers achieve optimal performance, throughput, and relevanceCross-Functional CollaborationPartner with Business Development to shape the technical components of GTM initiatives and solution offeringsWork closely with Engineering, Developer Relations, and Support to ensure a seamless customer experience across the lifecycleOperational & Systems ExpertiseTune complex distributed systems for performance and reliabilityNavigate procurement, infosec reviews, and technical contract discussions (MSAs, redlines, etc.)Contribute to best practices for cloud-native deployments, including Kubernetes-based environmentsWhat You Bring4+ years of experience delivering technical solutions in customer-facing rolesStrong ability to articulate complex technical concepts to diverse audiencesExperience with Python, Go, TypeScript/JavaScript, or equivalent languagesHands-on experience with enterprise sizing, pricing, and TCO modeling for distributed systemsFamiliarity with Kubernetes and cloud-native deploymentsExperience navigating enterprise procurement and security processesStrong ownership mindset and excellent communication skillsNice to HaveExperience with vector databases or search technologies (e.g., SOLR, Lucene)Background in AI/ML, semantic search, or large-scale data systemsExposure to high-throughput, low-latency architecturesWhat’s on OfferA remote-first, international team working on cutting-edge AI infrastructureCompetitive compensation, benefits, and additional perksFlexible working hoursHardware budget to choose your preferred setupOr refer someone
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