Technical Support Engineer
Diverse Lynx LLC
San Diego, CA, United States
5 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Compensation
$104,000.0 - $124,800.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Cyber Security
Service Pack
Software Engineering
USB
Software Vulnerability Management
Transport Layer Security
Servicenow
User Accounts
Job description
- Manage Active Directory (AD), OUs, GPOs, user accounts, and service account remediation.
- Support CrowdStrike Falcon EDR deployment and endpoint security compliance.
- Perform Windows patching, vulnerability remediation, and file-share access reviews.
- Implement software allowlisting and USB restriction policies.
- Support BeyondTrust PAM and Transparent Screen Lock (TSL) deployment.
- Troubleshoot authentication and connectivity issues across lab instruments and workstations.
- Manage access requests, documentation, and remediation tracking through ServiceNow.
- Collaborate with InfoSec, infrastructure, and laboratory teams across global sites.
Requirements
Technical Support, Technical Support, Microsoft Windows NT Group Policy, Microsoft Active Directory, Security Compliance, Endpoint Security, Microsoft Windows Operating System, Software Patches, USB, SSL-TLS (Secure Socket Layer - Transport Layer Security)
About the company
Security Notice: Our official website is www.diverselynx.com We do not operate or authorize any other websites representing Diverse Lynx LLC.
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