Role details

Contract type

Contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.dice.com

Tech stack

Microsoft Windows Apple Mac Systems Confluence JIRA Okta Microsoft InTune Casper Suite Gsuite

Job description

• Provide Level 1 support and occasional Level 2 troubleshooting for employees.
• Troubleshoot Windows and macOS laptops and related technical issues.
• Support Okta, Google Workspace, Microsoft Intune, Jamf, Jira, and Confluence.
• Manage employee onboarding and offboarding as per documented procedures.
• Provide onsite technical support to the CEO and other employees as needed.
• Maintain support documentation and escalate complex issues when required.

Requirements

• Experience in IT help desk or desktop support.
• Knowledge of Windows, macOS, and the tools listed above.
• Strong communication, troubleshooting, and time-management skills.
• Must work onsite five days a week in St. Louis, MO, with reliable transportation.

Apply for this position

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Apply on www.dice.com

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