Helpdesk Support
vneed tech
St. Louis, MO, United States
4 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Apple Mac Systems
Confluence
JIRA
Okta
Microsoft InTune
Casper Suite
Gsuite
Job description
Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of employees.
- Strong time-management and communication skills.
- Travel onsite for our CEO’s technical needs.
- Onboard and offboard users by following our robust documentation.
Requirements
Provided Level 1 support
- Okta
- Google workspace
- Windows laptop, Intune
- MacOS laptops, Jamf
- Jira/confluence
- Slack
Roles & Responsibilities
- Work with users primarily on basic Level 1 and infrequent Level 2 troubleshooting for the audience of Client employees.
- Strong time-management and communication skills.
- Travel onsite for our CEO’s technical needs.
- Must work from office (St Louis) 5 days.
- Must have reliable transportation even for off-peak hours.
- Onboard and offboard users by following our robust documentation.
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.dice.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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