IT Administrator

Join our dynamic team as an IT Administrator and become a vital driver of our technology infrastructure! In this role, you will oversee the deployment, maintenance, and security of our IT systems, ensuring seamless operation across all platforms. Your expertise will support the organization’s digital transformation initiatives, optimize system performance, and safeguard critical data. We’re looking for a proactive, detail-oriented professional passionate about innovative solutions and continuous improvement to help us stay ahead in a fast-paced digital landscape., * Manage and maintain server environments, including Windows Server administration, virtualization.

• Implement, configure, and troubleshoot software.
• Administer Active Directory management, DNS, DHCP, firewall configurations and VPNs.
• Support system backup and recovery processes ensuring data integrity and disaster preparedness.
• Helpdesk & User Support
• Provide Tier 1-3 support for hardware, software, and network issues with strong follow-through.
• Support Microsoft 365 applications including Outlook, Teams, and SharePoint.
• Maintain helpdesk ticketing workflows, documentation, and ticket resolution standards.
• Assist with IT projects, upgrades, migrations, and new system implementations.
• Assist with installation and troubleshooting VOIP systems.

• Extensive knowledge of operating systems including Windows Server and Windows desktops.
• Strong experience with system administration tools such as Active Directory management.
• Proficiency in network management including DNS, DHCP, VPN setup, firewall configuration, load balancing techniques and computer networking fundamentals.