Site Reliability Engineer

We’re looking for a Site Reliability Engineer to join a highly technical team supporting critical applications in a complex, cloud-based environment. This role would suit someone from a Software Engineering, DevOps, Cloud Support, Application Support or SRE background who enjoys troubleshooting technical issues, improving reliability, and working closely with software teams to keep applications performing at their best.

The position sits between Software Engineering and Operations. You’ll be supporting live applications, investigating customer-reported issues, resolving bugs, improving performance, and helping to ensure systems remain stable, secure and highly available. Strong AWS experience is essential, as cloud technologies are a major focus of the environment.

This could be an especially interesting move for a Software Engineer looking for a different career path, or a strong 2nd/3rd Line Support Engineer who enjoys getting under the hood of applications and solving complex technical problems.

What You’ll Be Doing

• Supporting and maintaining critical applications within live production environments
• Investigating, troubleshooting and resolving application and system issues
• Diagnosing customer-reported defects and implementing fixes
• Working closely with development teams to improve application reliability and performance
• Automating operational tasks and reducing manual intervention
• Monitoring system health and proactively identifying potential issues
• Supporting and optimising AWS-hosted services and infrastructure
• Contributing to continuous improvement across reliability, observability and automation practices

• 3+ years’ commercial experience in Site Reliability Engineering, DevOps, Software Engineering, Cloud Support or Application Support
• Strong AWS experience
• Experience supporting applications in production environments
• Strong troubleshooting and problem-solving skills
• Linux experience
• Understanding of cloud-native applications and services
• Experience with scripting or automation
• Exposure to monitoring and observability tooling
• Ability to work effectively across both development and operational teams

If you’re supporting complex production systems and want to take the next step in your career, we’d love to hear from you.