Data Center Operations Technician

Location- Onsite 5 days a week in Alexandria, VA Clearance- Must be able to obtain, maintain/ Hold an Active Top Secret clearance 1 Step Video interview and then Offer, · Work closely with engineering, network, systems, facilities, and project management teams to rack, stack, cable, and deploy servers, storage arrays, network switches, and supporting infrastructure in alignment with documented standards. · Collaborate with team members to diagnose and resolve hardware, cabling, and connectivity issues, escalating complex problems as needed while maintaining ownership through resolution. · Contribute to a highly collaborative and safety-focused data center environment with clear communication, well-documented procedures, and shared accountability for uptime and performance. · Execute hardware lifecycle activities-including refreshes, upgrades, migrations, and decommissioning-ensuring proper sanitization, disposal, and documentation so that infrastructure remains secure, compliant, and optimized for the mission. · Apply technical expertise with bare-metal systems, TCP/IP networking, VLANs, DNS, DHCP, rack layout best practices, and data center cabling standards to support deployment efficiency, incident response, and continuous improvement of infrastructure operations.

· Maintain an active Security+ certification · Must have/ able to obtain TS/SCI clearance (Can be upgraded from basis TS clearance) · Must have hands on experience with racking and stacking in a Data Center environment. · Proven experience installing, configuring, maintaining, and decommissioning bare-metal servers, storage systems, and network devices. · Strong understanding of data center cabling standards, rack layout best practices, and cable management. · Familiarity with TCP/IP networking, VLANs, DNS, DHCP, routing fundamentals, and switch connectivity. · Experience performing hardware validation, burn-in testing, and deployment verification. - Ability to perform root cause analysis for hardware failures and operational incidents, and replace field-replaceable units (drives, memory, CPUs, power supplies, NICs, etc.)., · Proven experience installing, configuring, maintaining, and decommissioning bare-metal servers, storage systems, and network devices. · Strong understanding of data center cabling standards, rack layout best practices, and cable management. · Familiarity with TCP/IP networking, VLANs, DNS, DHCP, routing fundamentals, and switch connectivity. · Experience performing hardware validation, burn-in testing, and deployment verification. - Ability to perform root cause analysis for hardware failures and operational incidents, and replace field-replaceable units (drives, memory, CPUs, power supplies, NICs, etc.).

Security Clearance Level: · TS/SCI (must be eligible to maintain or obtain), · Strong problem-solving and troubleshooting skills in a production data center environment. · Clear, professional verbal and written communication with technical and non-technical stakeholders. · Ability to identify risks, remove roadblocks, and recommend solutions as a trusted advisor for infrastructure-related initiatives. · Proven ability to follow and improve standard operating procedures (SOPs), runbooks, and change management processes. · Physical ability to lift and move equipment up to 50 lbs; work in raised floor data center environments; install equipment in racks and perform cable management; stand, bend, climb ladders, and work in confined spaces for extended periods. · Security+ certification (required) · Preferred Skills: · CDCMP (Certified Data Center Management Professional) certification · CCNA (Cisco Certified Network Associate) certification · ITIL certification · Experiience supporting incident responses and maintenance activities to minimize service disruption. · Experience with capacity planning, hardware audits, and infrastructure optimization initiatives.