Entry Level Helpdesk Support

We are a 24/7 facility so while most shifts are standard weekday hours, flexibility to work days, nights, or weekends is a huge plus and may provide

additional opportunities.

What Youll Be Doing

This is a true entry-level role with structured training and daily exposure to handson IT work.

Youll support the team by:

· Responding to support tickets

· Assisting users via email, chat, and inperson support

· Troubleshooting issues such as:

· Password resets & login issues

· WiFi/connectivity problems

· Printers, peripherals, and basic hardware

· Working closely with technicians to build strong foundational IT skills

· 3+ months of IT experience or relevant education (A+, IT coursework, CS/IT degree, bootcamp, etc.)

· Strong interest in expanding technical and hardware support skills

· Reliable, professional, and eager to learn

· Solid communication and customer service abilities

· Must have reliable transportation (Hybrid onsite in Coppell), Professionalism, dependability, and strong communication are just as important as technical ability in this role., Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.