IT Inventory Specialist (HAM PRO)

We are seeking a motivated, team-oriented Analyst to join our team. This role supports IT asset management operations and related technology processes. The ideal candidate will have experience with ServiceNow, HAM Pro, and asset management practices, along with a strong desire to learn, grow, and excel in the Asset Management discipline. Because the role handles IT assets, storage media, and associated records, the Analyst must understand the importance of data security, confidentiality, and proper chain-of-custody practices. Training will be provided for the right candidate., Support asset management activities and related processes.

Monitor and manage assigned ticket queues, ensuring timely processing and resolution.

Utilize ServiceNow and HAM Pro to manage, track, and maintain asset records.

Update asset records as required, including transportation and inventory status changes.

Coordinate hard drive decommissioning activities and maintain all required documentation and audit records.

Maintain accurate records and documentation.

Assist with asset audits and inventory reconciliation efforts.

Ensure compliance with data security, asset management, and information governance policies.

Maintain proper chain-of-custody and security controls for IT assets, storage media, and hard drives throughout their lifecycle.

Safeguard sensitive asset and inventory information by adhering to established security and confidentiality requirements.

Support audits and compliance activities related to asset management and data security.

Work collaboratively with team members to achieve departmental and organizational goals.

Assist with process improvements and continuous quality initiatives.

Help move shipments to and from the receiving dock as needed to support team operations.

Demonstrate a commitment to learning and advancing Asset Management best practices.

Physical Requirements

Ability to safely lift and move equipment and shipments up to 50 pounds when required.

ServiceNow Team Oriented Data Security Collaboration Problem Solving Confidentiality Microsoft Office Asset Management Chain Of Custody Hard Disk Drives Security Controls Security Policies Business Valuation Process Improvement IT Asset Management Inventory Management Willingness To Learn Full Stack Development Operational Excellence Information Governance Business Transformation Inventory Reconciliation Hardware Asset Management Inventory Management System Organizational Communications Troubleshooting (Problem Solving), High school diploma or GED

Working knowledge of ServiceNow

Familiarity with HAM Pro

Understanding of Asset Management processes

Proficiency with Microsoft Office, especially Excel

Strong organizational, communication, and problem-solving skills

Team-oriented mindset with the ability to collaborate effectively across departments

Desire to develop expertise and excel in Asset Management

Understanding of data security principles and the importance of protecting sensitive company, customer, and asset information

Ability to follow established security policies, procedures, and chain-of-custody requirements for IT assets and media

Preferred Qualifications

ITIL 4 Foundation certification (preferred but not required), A positive, dependable team player who thrives in a collaborative environment, takes ownership of their work, demonstrates a strong commitment to data security and compliance, and has a desire to build expertise and excel in IT Asset Management while supporting operational excellence at the ISC.

Skills

ham, ham pro, hardware asset management, servicenow, Troubleshooting, Asset inventory, Inventory management, itil4 foundation, itil4, ITIL

Top Skills Details

ham,ham pro,hardware asset management,servicenow,Troubleshooting,Asset inventory,Inventory management

Additional Skills & Qualifications

need a hard worker and positive attitude, Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Overtime and occasional weekend work may be required based on business needs.

Training will be provided.

Opportunity to grow skills and knowledge within the Asset Management discipline.

Travel is not currently required; however, occasional travel may be required in the future based on business needs.

We’re partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company., Were a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. Were a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. Were strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. Were building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.