Global IT Service Delivery Lead
Indra
Madrid, Spain
21 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
5 years minimum
Working hours
Regular working hours
Languages
English
Job source
Tech stack
JIRA
Information Technology Operations
Job description
Indra Group is seeking a Service Delivery Manager based in Madrid to lead IT service delivery activities across national and international projects. You will ensure service levels, coordinate IT operations, and drive continuous improvement within IT service delivery frameworks.
The role requires 5+ years in operational leadership and ITSM, with strong ITIL knowledge and experience in JIRA and Remedy ITSM, and a high level of English.
Requirements
The role requires 5+ years in operational leadership and ITSM, with strong ITIL knowledge and experience in JIRA and Remedy ITSM, and a high level of English.
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