Regional IT Operations & Service Delivery Manager

Sugarbreak
Madrid, Spain
13 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
5 years minimum
Working hours
Regular working hours
Languages
English, Spanish

Tech stack

Information Technology Operations Information Technology

Job description

Sugarbreak in Madrid is seeking an experienced IT Service Manager to lead delivery of IT services in the AIDC office area, including helpdesk, AV support, and asset management. You will mentor front-line staff, optimize ITSM processes, and drive regional IT projects with internal and external teams.

The role requires over 5 years in IT service management, a degree in Computer Science or equivalent, and strong leadership plus English and Spanish proficiency.

Requirements

The role requires over 5 years in IT service management, a degree in Computer Science or equivalent, and strong leadership plus English and Spanish proficiency.

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