3rd Line Infrastructure Engineer - SC Cleared

• Provide expert-level troubleshooting and incident resolution
• Deliver solutions and workarounds to minimise service disruption
• Support and maintain critical Windows Server environments
• Manage and prioritise multiple technical tasks and projects
• Collaborate with customers, stakeholders and wider technical teams
• Review service performance and identify opportunities for improvement
• Support infrastructure deployments, upgrades and enhancements
• Participate in an on-call support rota

Technologies:

• Active Directory
• Citrix
• Support
• LDAP
• PowerShell
• Security
• VMware
• Windows
• DevOps, We are recruiting a 3rd Line Infrastructure Engineer to join a collaborative team supporting business-critical services in a highly secure, enterprise-scale environment. The role is based onsite in Derby and offers the opportunity to work with Microsoft infrastructure technologies while helping maintain, improve and modernise a complex IT estate. We offer a competitive salary, comprehensive benefits, ongoing professional development and technical growth, and long-term career progression. The environment is security-conscious, with reliability and service excellence at its core.

• Current SC clearance and eligibility to undertake DV clearance
• Proven experience in a 3rd Line Infrastructure or Managed Services environment
• Extensive Microsoft Windows Server administration experience
• Strong Active Directory expertise, including GPOs, DNS, LDAP, Kerberos, delegation and trust relationships
• Experience with VMware and virtualisation technologies
• Exchange administration experience
• PKI and certificate management experience
• PowerShell scripting and automation skills
• Strong analytical and troubleshooting capabilities
• Ability to work independently and make sound technical decisions
• Experience with Citrix technologies, messaging platforms, Ivanti Device Control, SecureEnvoy 2FA, Nexthink, endpoint security and anti-virus platforms, or enterprise monitoring and infrastructure management tools would be advantageous