Computer (IT) Field Technician in Denver

Install, configure, and maintain computer hardware and software

• Troubleshoot system errors and network connectivity issues.

• Provide both remote and onsite technical support.
• Hardware/software installations including network cabling, install and mount monitors and TVs, install scanners and printers, etc.
• Ensure periodic backups and remote monitoring of client assets.
• Respond to client tickets in a prompt and timely manner.
• Follow up with doctors office to ensure customer satisfaction.

Proficiency with Windows-based servers, systems, and software, including Server 2019 and higher and Windows 11.

• Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN.
• Experience with network cabling and proficiency with all areas of networking TCP\IP.
• Understanding of virtual machines.
• Excellent customer service, reporting, follow through, and time management skills.
• Physical ability to lift and install servers, computers, monitors, wall- and ceiling-mounted monitor arms, printers, scanners, etc.

Some out of area/state travel may be required. A company vehicle is provided.