Desktop Support Technician / Specialist
Stellar Professionals
Columbia, SC, United States
6 days ago
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Role details
Contract type
Contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
2 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Identity and Access Management
Issue Tracking Systems
Azure Active Directory
Microsoft InTune
Information Technology
Job description
- Serve as the first point of contact for technical support via phone, email, and in-person.
- Process account setups, password resets, and access permissions.
- Maintain IT asset inventory and handle basic hardware repairs or setup.
- Support IT projects, system maintenance, and user onboarding/offboarding.
Requirements
- IT Support Experience: 2+ years in a helpdesk or technical support role.
- Core Systems: Strong working knowledge of Windows OS and Microsoft 365.
- Technical Troubleshooting: Desktop, laptop, printer, mobile, and basic hardware break/fix.
Preferred Skills & Tech Stack:
- Directory & Access Management: Exposure to Active Directory, Microsoft Entra ID, and Intune.
- Service Desk: Experience with ticketing systems and managing vendor/MSP tickets.
- Customer Service: Background in customer-facing roles (e.g., IT, banking, or professional services).
- Certifications (Bonus): CompTIA A+, ITIL Foundation, or Microsoft Certified Fundamentals.
Apply for this position
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Apply on www.dice.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
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