System Administrator

• Administering Windows servers, remote desktop services, cloud resources (AWS and GCP), and the components that deliver applications to users
• Handling advanced troubleshooting for availability, performance, sign-in, connectivity, printing, user profile, and application problems
• Supporting business applications on Windows Server, remote desktop, web, cloud, file server, and container platforms such as OpenShift
• Working with application owners and development teams to solve integration, configuration, access, and deployment issues

Security and Compliance

• Putting security upgrades, vulnerability fixes, access controls, and certificate and secret rotations into place
• Supporting cybersecurity standards and procedures
• Helping assess and onboard third-party software, including technical reviews and vendor documentation for risk and procurement

Coordination and Documentation

• Coordinating incidents, requests, changes, and escalations with users, service partners, and vendors, and keeping stakeholders informed until issues are resolved
• Acting as the liaison among business users, application, infrastructure, security, and procurement teams
• Tracking project actions and risks and giving regular status updates
• Maintaining software license, renewal, and purchase information
• Writing and updating procedures, design documents, support guides, disaster-recovery plans, and knowledge articles, * On site five days per week, with occasional remote support as needed
• Coordination across time zones, incident response participation, and occasional planned after-hours updates

Systems Administration/Management, Systems Administration/Management, Desktop Environments, Business Solutions, Problem Solving Skills, Printing, Identify Issues, Software Development, Access Control, Computer Security, * Working knowledge of remote desktop technologies, Windows Server, Active Directory, networking, and application delivery

• Experience with authentication, Microsoft Entra ID, single sign-on, firewalls, DNS, certificates, databases, web services, and OpenShift or similar container platforms
• The ability to diagnose issues that cross several technical domains
• Clear written communication, strong documentation habits, and a customer-service mindset
• Comfort collaborating with a multicultural, globally distributed team
• Ability to juggle competing requests, work independently, and stay calm in high-impact incidents

Preferred

• 3+ years of progressive experience with Windows and Windows Server administration, Active Directory, and remote desktop technologies
• Certifications in Microsoft, virtualization, networking, cloud, cybersecurity, or IT service management
• Experience with technical project coordination, disaster recovery, operational readiness, and controlled production changes
• Background in IT service management, incident and change coordination, security remediation, vendor management, and software licensing

redShift Recruiting is the region’s premier recruiting agency with over 100 years of combined experience in the recruiting field. We specialize in permanent, temporary, and temp-to-hire positions. Our superior service combined with our highly qualified and carefully selected bank of candidates sets us apart.