IT Systems Administrator

Velarium Group, LLC is seeking a hands-on IT Systems Administrator to support its group of six operating companies. This role is responsible for the day-to-day operation, security, and maintenance of the organization’s network infrastructure, Microsoft 365 environments, file storage systems, and end-user technology. The ideal candidate is a versatile generalist who is equally effective configuring systems and performing physical installation work in office and industrial plant environments., * Administer and maintain a multi-site TP-Link Omada network, including gateways, switches, wireless access points, VLANs, DHCP, and VPN

• Install, terminate, and test structured cabling (Cat5e/Cat6) and mount network equipment
• Manage multiple Microsoft 365 tenants, including user provisioning and deprovisioning, licensing, multi-factor authentication, Exchange Online, SharePoint, OneDrive, and Teams
• Administer Synology NAS systems, including shared folders, access permissions, firmware and security updates, and backup operations
• Manage and resolve support requests through the company helpdesk system
• Support and secure remote access solutions for staff
• Monitor for and respond to security events, including phishing attempts, suspicious sign-in activity, and compromised accounts
• Deploy and troubleshoot printers, scanners, workstations, and business applications
• Maintain accurate documentation of systems, configurations, and procedures
• Communicate technical issues and solutions clearly to non-technical staff and leadership
• Support additional technology initiatives as business needs require

• Hands-on experience administering TP-Link Omada networks, including multi-site management
• Experience installing and terminating structured cabling
• Experience administering Synology or comparable NAS platforms
• Experience administering Microsoft 365, including Entra ID, Exchange Online, and SharePoint
• Strong understanding of networking fundamentals: TCP/IP, DHCP, DNS, subnetting, VLANs, and firewalls
• Working knowledge of email security practices, including MFA, SPF, DKIM, and DMARC
• Ability to work on ladders and in attics, crawl spaces, and industrial environments, and to lift up to 50 lbs
• Valid driver’s license and reliable transportation for travel between company locations
• Strong communication skills and the ability to work independently

Preferred Qualifications

• Experience supporting multiple organizations or Microsoft 365 tenants
• Experience with Odoo or a comparable ERP or helpdesk platform
• Experience with surveillance, access control, or VoIP systems
• PowerShell or other scripting experience
• CompTIA A+, Network+, Security+, or equivalent certifications