Fab Engineer

• Provide onsite support for desktops, laptops, mobile devices, printers, and endpoint technologies.
• Troubleshoot hardware, software, operating system, and network connectivity issues.
• Support Windows operating systems and Microsoft Office applications.
• Perform device imaging, software installation, configuration, upgrades, and patch management.
• Manage user accounts, Active Directory access, permissions, and security groups.
• Utilize ITSM tools such as ServiceNow, Remedy, or Jira Service Management to manage incidents and requests.
• Maintain IT asset inventory and hardware lifecycle records.
• Follow IT security, compliance, and software licensing policies.
• Create technical documentation and provide end-user support.
• Support production-critical systems in a fast-paced semiconductor manufacturing environment

Must Have Technical/Functional Skills

• 3+ years of IT support experience in semiconductor manufacturing, Fab, plant, or industrial environments.
• Strong experience supporting:
• Windows desktops and laptops
• Mobile devices
• Printers
• Microsoft Office applications
• Knowledge of: 1. Active Directory 2. LAN/Wi-Fi/TCP-IP/VPN troubleshooting 3. Endpoint security and antivirus solutions 4. Patch management 5. Device imaging and software deployment 6. ITSM/Ticketing tools (ServiceNow, Remedy, Jira, etc.) 7. Strong communication, documentation, and customer support skills. 8. Understanding of ITIL/service desk best practices is preferred, Excellent communication Team collaboration Documentation and knowledge sharing Any Technical Certification is Preferred

Salary Range: $60,000 - $70,000 a year #LI-CM2 TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. < /div> Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.