IT Desktop Technician
Comresource, Inc.
Columbus, OH, United States
2 days ago
- Discuss this with your agent
- Open in Claude
- Open in ChatGPT
Apply on www.thejobnetwork.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Experienced
Experience required
3 years minimum
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
CompTIA Network+
Database Queries
Desktop Computing
System Center Configuration Manager
Network Architecture
Software Engineering
Enterprise Software Applications
ServiceNow IT Service Management
Peripherals
Microsoft InTune
+8 more
Information Technology
Deployment Automation
Laptops
Altiris
Zendesk
Legacy Systems
Servicenow
User Accounts
Job description
- Provide 1st and 2nd line technical support across the corporate network infrastructure
- Support end-users across office and manufacturing environments
- Diagnose and resolve hardware and software issues
- Maintain systems and peripherals
- Manage user accounts
- Ensure IT policies and security standards are consistently followed
- Install and configure hardware across desktops, laptops, and peripherals
- Troubleshoot operating systems and OS modifications
- Install and configure non-standard and legacy applications
- Assist with resolution of advanced issues
- Coordinate projects of moderate size and organizational span
Requirements
- Associate degree in Information Technology, Computer Science, or related field, or equivalent hands-on experience
- 3-4 years of experience in a desktop support, help desk, or IT technician role
- Demonstrated experience supporting end-users in a Windows environment with Active Directory
- Experience with hardware installation, configuration, and troubleshooting across desktops, laptops, and peripherals
Desired:
- Experience in a manufacturing or production environment
- CompTIA A+, CompTIA Network+, or Microsoft certification (e.g., MD-102 Endpoint Administrator)
- Familiarity with IT ticketing/helpdesk systems (e.g., ServiceNow, Freshdesk, Zendesk)
- Basic knowledge of SQL
- Experience with enterprise software deployment tools (e.g., SCCM, Intune, Altiris)
Apply for this position
This job is hosted externally. Click below to view the full posting and apply.
Apply on www.thejobnetwork.com
Prepare application
- Draft this with your agent
- Open in Claude
- Open in ChatGPT
Good distractions
Loading talks and stories from around this roleβ¦