IT Support

• Wien
• € 51.700 pro Jahr
• Freiberuflich

• Vollzeit

• 13 Stunden her

Do you enjoy solving technical issues, supporting users, and ensuring smooth day-to-day IT operations? Then this is your opportunity to join an international company where service excellence, teamwork, and modern technologies are at the heart of everything we do. For dedicated IT support professionals, this role offers the chance to actively contribute to IT operations at a key business location and provide outstanding support to end users in their daily work. Your New Role

• Provide support to end users regarding IT incidents, service requests, and all aspects of modern workplace technology.
• Manage, document, and track requests through the IT ticketing system.
• Perform initial technical analysis, prioritize issues, and coordinate incidents with the relevant IT specialist teams.
• Collaborate closely with internal IT departments and external partners to ensure timely issue resolution.
• Manage IT assets such as laptops, monitors, mobile devices, and other hardware.
• Assist with rollouts, hardware replacements, workplace relocations, and local IT projects.
• Deliver user training and support the implementation of new IT tools and technologies.

• Completed IT education (e.g., technical college, apprenticeship, vocational school) or equivalent hands-on experience.
• Previous experience in IT support or a helpdesk environment with direct end-user interaction.
• Strong knowledge of Windows client environments and modern workplace and endpoint solutions.
• Experience working with ticketing systems, IT hardware, and peripheral devices.
• Strong customer service mindset combined with a professional and solution-oriented approach.
• Independent and structured way of working, with a collaborative team spirit.
• Good German and English language skills, along with a genuine interest in new technologies.

• Secure position within a successful international business environment.
• Varied and challenging tasks with a high level of responsibility and direct user interaction.
• Opportunity to contribute to exciting IT rollouts and future-focused technology projects.
• Collaboration with national and international IT experts.
• Extensive training and professional development opportunities.
• Supportive and collaborative work environment with a strong team culture and an appreciative corporate atmosphere., The collective agreement minimum salary for this full-time position is EUR 3,449.08 gross per month. Depending on qualifications and relevant professional experience, a significant overpayment is offered. If you are looking to apply your IT expertise in an international environment and help ensure that modern workplaces run smoothly and efficiently, we look forward to supporting you in taking the next step in your career.