Data Migration Lead

” Migration planning: plan and execute extraction, cleansing, validation, mapping, and import of data from CalHFA’s existing home-grown incident/request tracking system into ServiceNow. “ CMDB & asset data: migrate and validate CMDB, asset, and ticket-history data in coordination with the Integration Lead’s CMDB/Discovery design. “ Data quality: produce data-profiling and reconciliation reports, and run mock migrations to validate accuracy before cutover.

” Deliverables: deliver documented data-migration runbooks and validation results as a required project deliverable. Skill set info Required Qualifications Mandatory 7 years data migration/ETL experience; 4 years migrating data into ServiceNow “ Minimum 4 years leading data migration into ServiceNow (Import Sets, Data Transformation Maps, or equivalent tooling), including at least one California state or local government engagement. “ Prior experience migrating from a legacy or home-grown ITSM/ticketing system into a modern platform, including CMDB and asset data migration. “ Demonstrated experience producing data-profiling, cleansing, and reconciliation documentation suitable for a government client’s audit requirements. Preferred Qualifications “ Experience with ServiceNow CMDB data-migration best practices and CI deduplication. “ Experience running mock migrations and rollback procedures in regulated environments. Education Certifications (if required) Documentation Required for submission Resume Work Hours Account Manager Name (Proposal Team) Work authorization required US Citizen Only Relocation is accepted No Remote work No Additional Notes if any Hybrid