Jira Service Management Engineer

Role Overview We are seeking a highly experienced DevOps Principal Consultant with deep expertise in the Atlassian ecosystem (Jira, Confluence, Bitbucket, Bamboo). The ideal candidate will serve as a Jira Architect and Atlassian Subject Matter Expert (SME), responsible for designing, implementing, and optimizing Atlassian solutions that enable enterprise-scale DevOps practices. Key Responsibilities Jira Architecture & Administration:

• Design and implement Jira solutions for enterprise-scale projects.
• Configure workflows, schemes, permissions, and automation rules.
• Lead Jira migrations (Server/Data Center Cloud).
• Integrate Jira with CI/CD pipelines and DevOps tools.

Atlassian Ecosystem Management:

• Architect and administer Confluence spaces for collaboration.
• Manage Bitbucket repositories, branching strategies, and governance.
• Implement Bamboo CI/CD pipelines and integrate with Jira.
• Evaluate and deploy Atlassian Marketplace apps (ScriptRunner, Tempo, Zephyr, etc.).

DevOps Enablement:

• Design and implement DevOps pipelines leveraging Atlassian tools.
• Automate builds, deployments, and monitoring.
• Ensure governance, compliance, and security guardrails.
• Drive Agile/Scrum adoption using Jira and Confluence.

Consulting & Leadership:

• Act as a trusted advisor to clients on Atlassian best practices.
• Lead migration, consolidation, and optimization projects.
• Train and mentor teams on Jira/Confluence usage.
• Translate business requirements into scalable technical solutions.

• 10+ years of IT/DevOps experience, with at least 5+ years in Atlassian tools.
• Deep expertise in Jira architecture (projects, workflows, governance).
• Strong knowledge of Atlassian Cloud vs Data Center differences.
• Hands-on experience with CI/CD tools (Bamboo, Jenkins, GitHub Actions).
• Experience with DevSecOps integrations (SonarQube, Veracode, Rapid7).
• Proficiency in scripting and automation (REST APIs, Python, Groovy, Shell).
• Strong consulting skills: communication, stakeholder management, solution design.

Preferred Certifications:

• Atlassian Certified Jira Administrator / Jira Project Administrator.
• Atlassian Certified Expert.
• DevOps or Agile-related certifications (Scrum Master, SAFe, etc.).

Soft Skills:

• Strong problem-solving and analytical thinking.
• Excellent communication and collaboration skills.
• Ability to lead projects and work independently.
• Client-facing consulting experience.

For applications and inquiries, contact:hirings@openkyber.com